**Experienced Full Stack Software Development Engineer – Devices Customer Service Technology**

At arenaflex, we're on a mission to revolutionize the way customers interact with our devices and digital products. As a key member of our Device, Digital and Alexa Support (D2AS) technology organization, you'll have the opportunity to make a significant impact on the lives of millions of customers around the world. We're seeking an experienced software development engineer to join our engineering team and help us innovate on behalf of our customers. **About arenaflex** arenaflex is a global leader in e-commerce, cloud computing, and artificial intelligence. Our vision is to be the most customer-centric company in the world, and we're committed to delivering innovative solutions that make a real difference in people's lives. With a diverse and inclusive workplace, we're proud to be an equal opportunity employer and a leader in diversity and inclusion. **Job Summary** As a software development engineer on our D2AS team, you'll be responsible for designing and building software for mobile, front-end clients, and server systems. You'll work closely with cross-functional teams to define engineering best practices and provide technical mentorship to other members of the engineering team. Your primary focus will be on creating innovative support experiences for customers of arenaflex's devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. **Key Responsibilities** * Solve large-scale and difficult engineering problems with elegant and practical code * Work across teams to help define engineering best practices and standards, and provide technical mentorship to other members of the engineering team * Be a champion for the customer and ensure their needs always come first * Design and build software for mobile, front-end clients, and server systems * Work on creating services using GenAIA * Collaborate with cross-functional teams to deliver high-quality software solutions * Participate in agile development strategies and contribute to a fast-paced, high-energy work environment **A Day in the Life** As a software development engineer on our D2AS team, you'll have the opportunity to work on a wide range of exciting projects, from building software for the Amazon Echo to creating innovative support experiences for customers. You'll be part of a collaborative and dynamic team that's passionate about delivering high-quality software solutions. Here's a glimpse into what a typical day might look like: * Collaborating with cross-functional teams to define project requirements and deliverables * Designing and building software for mobile, front-end clients, and server systems * Participating in code reviews and providing feedback to colleagues * Working with GenAIA to create innovative services and solutions * Collaborating with other teams to deliver high-quality software solutions * Participating in agile development strategies and contributing to a fast-paced, high-energy work environment **You're an Awesome Fit if You Demonstrate:** * Industry-leading technical abilities showcasing a breadth and depth of technical knowledge * The ability to build good working relationships within the team by communicating clearly both verbally and in writing * Strong problem-solving and troubleshooting skills with the ability to come up with creative solutions to seemingly impossible engineering problems * Effective technical leadership skills to improve technologies and infrastructure of the team * A passion to work with smart home devices **Benefits Summary** arenaflex offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: * Medical, Dental, and Vision Coverage * Maternity and Parental Leave Options * Paid Time Off (PTO) * 401(k) Plan **Basic Qualifications** * 3+ years of non-internship professional software development experience * 2+ years of non-internship design or architecture (design patterns, reliability, and scaling) of new and existing systems experience * Experience programming with at least one software programming language **Preferred Qualifications** * 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience * Bachelor's degree in computer science or equivalent **Compensation** Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. **How to Apply** If you're passionate about this role and want to make an impact on a global scale, please apply! arenaflex is committed to a diverse and inclusive workplace and is an equal opportunity employer. We welcome applications from individuals with unique backgrounds, experiences, and skillsets. Apply Job! Apply for this job