**Experienced Full Stack Project Manager – Software Development (Customer-Facing) at arenaflex**

Join arenaflex, a dynamic and supportive team of IT experts, in building software that has a positive impact across the State of Louisiana. As a Project Manager - Software Development (Customer-Facing) at arenaflex, you will oversee and drive the success of our software development projects, leveraging your exceptional leadership skills, deep understanding of software development processes, and strong focus on customer-facing communication and relationship management. **About arenaflex** arenaflex is a group of IT experts who collectively create technical solutions to meet the needs of community-oriented higher education and industry training. Our team comprises diverse, communicative people across the US, and we are based in Louisiana. We are committed to creating software that has a positive impact on our community, and we are seeking a talented Project Manager to join our team. **Key Responsibilities** As a Project Manager - Software Development (Customer-Facing) at arenaflex, you will be responsible for: * **Project Leadership**: Lead the planning, execution, and delivery of software development projects from inception to completion. Define project scope, objectives, and deliverables in collaboration with stakeholders and the development team. Ensure adherence to project timelines, budgets, and quality standards. * **Customer-Facing Communications**: Serve as the primary point of contact for client communication throughout the project lifecycle. Understand and articulate client requirements, ensuring alignment between project deliverables and customer expectations. Proactively manage and resolve client issues or concerns while maintaining a positive and professional relationship. * **Team Collaboration**: Collaborate closely with cross-functional teams including developers, designers, quality assurance, and other stakeholders to drive project success. Foster a collaborative and innovative team environment to encourage productivity and creativity. Provide guidance, support, and motivation to team members, ensuring clarity on project objectives and tasks. * **Risk Management**: Identify potential project risks and develop mitigation strategies to address them effectively. Proactively manage changes in project scope, schedule, and costs. * **Reporting and Documentation**: Prepare and present project status reports, progress updates, and documentation to internal and external stakeholders. Maintain accurate project documentation, including project plans, schedules, and resource allocation. **Essential Qualifications** * **Education**: Bachelor's degree in Computer Science, Engineering, Business Management, or related field. * **Experience**: Proven experience (3 years) in project management, specifically in software development projects, with a focus on customer-facing communications. * **Knowledge, Skills, and Abilities**: + Strong understanding of software development methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello). + Excellent interpersonal, communication, and negotiation skills with the ability to engage effectively with clients and internal teams. + Solid organizational and leadership abilities with a proactive approach to problem-solving. **Preferred Qualifications** * **Certifications**: PMP, Agile, or Scrum certifications. * **Experience with arenaflex Tools**: Experience with arenaflex's software development tools and methodologies. * **Industry Knowledge**: Knowledge of the higher education and industry training sectors. **Career Growth Opportunities and Learning Benefits** As a Project Manager - Software Development (Customer-Facing) at arenaflex, you will have the opportunity to: * **Develop your skills**: arenaflex offers a range of training and development opportunities to help you grow your skills and knowledge. * **Take on new challenges**: With a range of projects and initiatives, you will have the opportunity to take on new challenges and responsibilities. * **Collaborate with a talented team**: arenaflex's team is made up of talented and experienced professionals who are passionate about creating software that has a positive impact. **Work Environment and Company Culture** arenaflex is a dynamic and supportive team that values collaboration, innovation, and customer satisfaction. We offer a range of benefits and perks, including: * **Flexible working arrangements**: arenaflex offers flexible working arrangements to support work-life balance. * **Collaborative team environment**: arenaflex's team is made up of talented and experienced professionals who are passionate about creating software that has a positive impact. * **Professional development opportunities**: arenaflex offers a range of training and development opportunities to help you grow your skills and knowledge. **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and a range of benefits and perks, including: * **Salary**: Salary will be commensurate with education and experience. * **Benefits**: arenaflex offers a range of benefits, including retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits, and Employee Assistance Program. **How to Apply** If you are a motivated and experienced Project Manager with a passion for software development and customer-facing communication, we encourage you to apply for this exciting opportunity. Please submit your application, including a cover letter, resume, and the names and contact information for three professional/work-related references. **Application Deadline** Applications will be accepted and the position will remain open until filled. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. **Contact Information** For more information about arenaflex, please visit our website at [www.arenaflex.com](http://www.arenaflex.com). Apply for this job