Experienced Summer 2024 Revenue Technology Internship – Data Analytics, Software Development & Cloud Computing Opportunities (Hybrid - Atlanta/ Minneapolis-Saint Paul)

Join arenaflex's Revenue Technology Team: Where Innovation Takes Flight

Are you ready to launch your career in the dynamic world of technology and analytics? arenaflex is inviting motivated students to join our industry-leading Revenue Technology team for an immersive 13-week summer internship program. As the premier U.S. international airline, arenaflex has consistently set the standard for operational excellence, safety, and customer experience across the global aviation industry. Our commitment to innovation has kept us at the forefront of the airline sector for over a decade, and we're looking for the next generation of talented professionals to help us continue that legacy.

This internship represents a extraordinary opportunity to gain hands-on experience with enterprise-level technology systems, work alongside seasoned professionals, and contribute to real projects that directly impact how millions of passengers experience air travel. At arenaflex, we believe that our people are our greatest asset, and this internship is designed to be a pathway to permanent employment for exceptional performers who demonstrate passion, drive, and alignment with our core values.

About arenaflex and Our Revenue Technology Division

As a global leader in the airline industry, arenaflex operates across six continents, connecting people and places with reliability and innovation. Our Revenue Technology division is the backbone of our commercial operations, developing and maintaining the sophisticated systems that power pricing, inventory management, scheduling, and customer-facing applications. This is where data meets decision-making, and where technology enables the seamless travel experiences that our customers expect.

Our technology stack includes cloud computing infrastructure, mobile applications, enterprise web platforms, APIs, messaging systems, databases, big data architectures, and emerging technologies like artificial intelligence. As an intern in this division, you'll have the chance to work across multiple technology domains and discover where your interests and strengths align best.

What You'll Do: Key Responsibilities

During this comprehensive internship program, you'll be immersed in meaningful work that contributes to arenaflex's mission of connecting the world. Your responsibilities will include:

• Data Analysis and Insights: You'll work with large datasets to identify patterns, trends, and actionable insights that inform business decisions. This includes analyzing customer behavior, revenue metrics, and operational performance data to support strategic initiatives.
• Software Development Support: Participate in the software development lifecycle, including requirements gathering, coding, testing, and deployment. You'll contribute to building and maintaining applications that power our revenue management systems.
• Cloud Technology Projects: Gain hands-on experience with cloud computing platforms and learn how to design, develop, and deploy scalable solutions that meet the demanding needs of a global airline operation.
• Problem-Solving Challenges: Tackle complex problems that require creative solutions. You'll be encouraged to think critically, propose new approaches, and learn from both successes and setbacks.
• Collaboration and Communication: Work closely with cross-functional teams including product managers, engineers, data scientists, and business stakeholders. You'll practice clear written and verbal communication skills when presenting your findings and recommendations.
• Agile Methodology Participation: Engage with Agile practices including sprint planning, daily stand-ups, code reviews, and retrospectives. You'll learn how modern software development teams operate in a fast-paced, collaborative environment.
• Documentation and Knowledge Sharing: Create and maintain documentation for the systems you work with, ensuring knowledge transfer and contributing to the team's collective expertise.

What We're Looking For: Minimum Qualifications

To be considered for this position, you must meet the following requirements:

• Be available to commit to the full 13-week summer internship program (May 13 – August 9, 2024)
• Be willing to work from our Atlanta or Minneapolis-Saint Paul (MSP) office locations, with most teams operating in a hybrid arrangement (part onsite, part remote) subject to management approval
• Maintain a minimum GPA of 2.5 or better
• Have completed at least two years of university coursework toward a bachelor's degree
• Possess a degree emphasis in one of the following fields: Computer Science, Software Development, Systems Engineering, Industrial Engineering, Electrical Engineering, Management Information Systems, Data Science, Data Analytics, Operations Research, Cybersecurity, Business Management, or a related discipline
• Demonstrate strong analytical, management, written, and verbal communication skills
• Embrace diverse people, thinking, and styles – we value inclusion and different perspectives
• Consistently prioritize the safety and security of yourself and others
• Have a genuine interest in solving complex problems and be willing to invest the time and effort required to overcome obstacles and learn from mistakes
• Possess basic understanding of Agile methodologies, Software Development Lifecycle, and cloud computing concepts, along with familiarity with PC hardware components and maintenance
• Be able to conduct yourself professionally in a business-casual work environment
• Be interested in pursuing full-time employment with arenaflex after graduation if offered a position
• Hold a high school diploma, GED, or equivalent
• Be at least 18 years of age with authorization to work in the United States

What Will Give You a Competitive Edge: Preferred Qualifications

While not required, the following qualifications will strengthen your application and help you stand out:

• Data Fluency: The ability to digest large amounts of information and data, then succinctly explain what can be learned from the data and how it can support decision-making. Experience with data visualization tools and techniques is a plus.
• Leadership Development Mindset: A desire to learn management strategies and best practices in problem-solving and conflict resolution to enable innovation and development on challenging problems faced by our customers and stakeholders.
• Passion for Technology: Enthusiasm for working with cloud computing and emerging technologies including mobile applications, enterprise web applications, APIs, messaging systems, databases, big data platforms, or artificial intelligence.
• Adaptability and Flexibility: Willingness to learn different processes to solve problems, ability to handle shifting priorities, results-driven mindset, and openness to mentorship and continuous improvement.

Skills and Competencies for Success

To thrive in this internship and in your career at arenaflex, you'll need to develop and demonstrate the following competencies:

• Analytical Thinking: The ability to approach complex problems systematically, break them down into manageable components, and develop data-driven solutions.
• Technical Proficiency: Foundational knowledge of programming concepts, database structures, and cloud platforms. Familiarity with languages such as Python, Java, SQL, or JavaScript is beneficial.
• Communication Skills: Clear and concise written and verbal communication, including the ability to present technical information to non-technical audiences.
• Collaboration: Working effectively with team members from diverse backgrounds and functional areas, contributing positively to group discussions and projects.
• Initiative: Taking ownership of your work, asking questions, seeking feedback, and proactively identifying opportunities for contribution.
• Time Management: Effectively managing multiple priorities and deadlines in a fast-paced environment.
• Growth Mindset: A commitment to continuous learning and personal development, viewing challenges as opportunities for growth.

Career Growth and Learning Opportunities

This internship is more than just a summer job – it's a gateway to a long-term career with one of the most respected companies in the aviation industry. At arenaflex, we're invested in the development of our employees, and this program is designed to provide:

• Mentorship: You'll be paired with experienced professionals who will guide your development, provide feedback, and help you navigate your career path.
• Skill Development: Gain practical, hands-on experience with enterprise technologies and methodologies that are highly valued in the job market.
• Networking: Build relationships with professionals across the organization, expanding your professional network and creating opportunities for future employment.
• Career Pathways: Top-performing interns are often offered full-time positions upon graduation, with opportunities to continue growing in roles spanning software development, data analytics, cloud engineering, product management, and more.
• Professional Certifications: Access to resources and support for pursuing industry-relevant certifications that enhance your technical credentials.

Work Environment and Culture at arenaflex

At arenaflex, our culture is built on a foundation of shared values that guide everything we do: Care, Integrity, Resilience, Servant Leadership, and Teamwork. We believe in creating an environment where every employee feels valued, respected, and empowered to contribute their best work.

Our hybrid work model offers the best of both worlds – the opportunity to collaborate in person with teammates while also enjoying the flexibility of remote work. You'll have access to state-of-the-art office facilities in our Atlanta and MSP locations, designed to support productivity, collaboration, and well-being.

We embrace diversity and believe that different perspectives make us stronger. Our Business Resource Groups connect employees with common interests to promote inclusion, provide perspective, and support the implementation of strategies that advance our culture. We encourage individuals from all backgrounds to apply and join our community of diverse, talented professionals.

The nature of working in airline technology means that you'll be part of a fast-paced, dynamic environment where no two days are alike. You'll have the opportunity to see the real-world impact of your work as your contributions help millions of passengers travel safely and efficiently every day.

Compensation and Benefits

arenaflex offers a comprehensive total rewards package designed to support you both professionally and personally:

• Competitive Compensation: Attractive internship stipend with industry-leading profit-sharing programs and performance incentives.
• Retirement Benefits: 401(k) plan with generous company contributions of up to 9%.
• Paid Time Off: Vacation, holidays, paid personal time, maternity and parental leave.
• Health and Wellness: Comprehensive health benefits including medical, dental, vision, short/long-term disability, and lifestyle benefits. Holistic well-being programs supporting physical, emotional, social, and financial health, including access to employee assistance programs and free financial coaching.
• Family Support: Fertility assistance, surrogacy and adoption support, lactation assistance, sponsored backup care, and programs supporting family members at all life stages.
• Travel Benefits: Domestic and international space-available flight privileges for employees and eligible family members – the opportunity to see the world while you build your career.
• Professional Development: Career development programs designed to help you achieve your long-term professional goals.
• Discounts and Perks: Access to over 500 discounts and voluntary benefits through Deltaperks, including car and hotel rentals, auto insurance, home and pet insurance, legal services, and childcare.
• Recognition: Access to the Unstoppable Together platform for recognition rewards and awards.

Commitment to Compliance and Ethics

As an equal opportunity employer, arenaflex is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, or genetic information. We value diversity and encourage individuals from all backgrounds to apply.

We maintain the highest standards of compliance with labor laws, workplace safety regulations, and ethical business practices. Our commitment to integrity and social responsibility extends to all aspects of our operations, from environmental sustainability initiatives to community engagement programs.

Ready to Take Flight? Apply Today

If you're ready to gain invaluable experience, make meaningful contributions, and launch your career with a global industry leader, we encourage you to apply for this exciting internship opportunity. This is your chance to be part of something bigger than yourself – to contribute to an organization that connects people and places across the globe.

At arenaflex, we believe that every journey begins with a single step, and this internship could be the first step toward an exciting and rewarding career. We look forward to reviewing your application and potentially welcoming you to our team this summer.

Apply now and take the first step toward joining the arenaflex family!