Content Operations Manager - FTC to March 2027

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:  

You’re someone who brings order, clarity and calm to busy content environments. You enjoy keeping projects moving, supporting teams and making sure everything we create feels joined up and purposeful. You’re comfortable taking hands-on ownership of content creation, whether that’s a skill you’ve built directly or one you’re bringing from adjacent experience, using artificial intelligence tools as part of your everyday workflow. You’re confident editing and shaping content and you know how messaging should change for different audiences and moments in a buyer’s journey. You’re curious, you ask questions and you’re happy diving into complex product areas to understand what needs to be said and why. You’re also comfortable using artificial intelligence tools to speed up research, refine copy and keep production flowing.

Day-to-day, you will:  

• Manage content projects from brief to publication, keeping timelines clear and removing blockers.
• Work closely with teams across design, digital and product to keep content production smooth and collaborative.
• Create content directly using artificial intelligence tools, taking ownership of output from brief to publication, as well as shaping clear briefs and providing direction to external contributors.
• Review content to make sure it meets our tone of voice, is accurate and supports our content strategy.

Your skills and experiences might also include:   

• Experience in the EdTech or learning solutions space.
• Understanding of search engine optimisation and geographical content best practice.
• Experience working across complex product portfolios or matrixed teams.
• Training or professional development in copywriting or content marketing.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.