Lead Project Coordinator - Remote Canada
Responsibilities:
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Manage a team of Project Coordinators by providing day-to-day guidance and coaching as well as identifying opportunities for professional growth.
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Ensure Technical Account Managers (TAMs) and Agile Leads are appropriately supported in coordinating, planning, communicating, and executing the delivery of core project components.
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Oversee special projects, as assigned, by providing data analytics, project planning and effective execution.
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Coordinates and facilitates project meetings, reviews status and escalates issues for corrective action.
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Ensure completion of administrative tasks such as project operations support, deliverable management, communication support and project/service management tooling support.
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Triage project issues and work with internal departments to address/mitigate/resolve the issues, under the guidance of Technical Implementation Leads and Technical Account Managers
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Proactively identify project blockers and risks and flags them to the project team.
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Develop and maintain issue logs and project repositories of documents, prepare documents for various recurring meetings including minutes, issue logs, etc.
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Coordinate with multiple internal/external partners. Establish effective collaboration with other teams and ensure good communication.
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Monitor, track and coordinate project plans and provide reporting and input to ensure targets are met.
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Provides direct support in complex reporting, planning, and escalated contracting challenges to cross-functional teams and partners.
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Provide timely and accurate project updates to leadership and external partners.
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Gather and analyze project data and propose efficient ways to expedite project delivery.
Requirements:
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5+ years of experience working with internal clients and business units within an IT environment. 1-2+ years of people management or lead experience.
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Experience working with JIRA, Confluence or similar tools, required.
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Demonstrated ability to work well with various groups of internal and external clients within business units while demonstrating customer service.
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In-depth understanding of project management concepts.
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Experience with budgeting, forecasting, SOW and resourcing
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Should be able to multitask and be a quick learner. Have excellent communications skills and can manage client expectations. Can do attitude.
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Strong organizational skills. Ability to, provides updates as required, identifies potential conflicts between project and functional areas.
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Excels at working independently and in a team environment with internal cross-functional teams.
Additional Informartion: