[Remote] Desk Adjuster 1

Note: The job is a remote job and is open to candidates in USA. Crawford & Company is a global leader in claims management, and they are seeking a Desk Adjuster Level 1 to join their team. The successful candidate will investigate, evaluate, negotiate, and settle commercial claims using various techniques and systems, while maintaining accurate records and client relations.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Evaluates coverage, liability and quantum
• Maintenance of accurate billing, and time and expense records
• Negotiates, settles and finalizes claims
• Work with managers to maintain client relations

Skills

• Minimum of 1 year of technical experience in an insurance claims environment
• Working towards full Independent Adjusting License and CIP Designation
• Maintain an active licence in home jurisdiction
• Ability to conduct telephone investigations, evaluate, negotiate and settle
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service
• Ability to manage multiple priorities
• Strong analytical and mathematical ability
• AMF personal and/or commercial license would be an asset
• Multiple CIP courses would be considered an asset
• Post-secondary education in an insurance related field is an asset
• Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset
• French/English Bilingualism would be considered an asset

Benefits

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Company Overview