Sr. DITA Information Architect (Remote)

About the position Responsibilities • Implement an architecture that supports a scalable and sustainable content model following DITA specifications. • Collaborate with technical writers, documentation managers, content strategists, taxonomists, product managers, and other stakeholders to ensure information architecture meets business needs. • Define workflows for content creation, review, and publishing processes. • Partner with the content publishing team to optimize taxonomy and metadata structures within an online web portal. • Develop and optimize schemas and tools to align the content model with company objectives. • Enhance content reuse strategies to minimize duplication and maximize efficiency. • Occasionally develop user-facing content and contribute to content strategy projects as needed. • Drive content quality and consistency in collaboration with colleagues. Requirements • Significant experience as a DITA Information Architect, focusing on customer-facing product documentation. • Proven DITA XML expertise with a strong understanding of information architecture principles. • Experience managing content for large, complex documentation sets from both a technical writing team and outside contributors. • Significant experience with at least one industry-standard Component Content Management System (CCMS). • Familiarity with the Oxygen XML Editor for authoring and maintaining DITA content. • Familiarity with the DITA Open Toolkit (DITA-OT) for publishing DITA content. • Excellent communication, collaboration, and project management skills. • Ability to work in a fast-paced environment, prioritizing multiple projects and deadlines. • Experience with XML, XSLT, CSS, and Markdown. • Certification or equivalent experience in DITA, technical writing, or a related field. Nice-to-haves • Cybersecurity industry experience. • Background in documentation transformations and content migrations. • Knowledge of semantic web technologies, such as RDF and OWL. • Experience with Content Delivery Platforms (CDPs). • Familiarity with Software Development Lifecycle (SDLC) methodologies and version control systems. • Familiarity with large learning models (LLMs) and natural language processing (NLP) concepts. • Experience with data analytics and metrics tools. • Experience partnering with a localization team. Benefits • Remote-first culture • Market leader in compensation and equity awards • Competitive vacation and flexible working arrangements • Comprehensive and inclusive health benefits • Physical and mental wellness programs • Paid parental leave, including adoption • A variety of professional development and mentorship opportunities • Offices with stocked kitchens for innovation and collaboration Apply tot his job Apply tot his job Apply tot his job Apply tot his job Apply tot his job Apply tot his job Apply To this Job