[Remote] AWS Connect / WFM Developer 100% Remote - long term Contract Job

Note: The job is a remote job and is open to candidates in USA. Zeektek is seeking two developers with a comprehensive skillset in Cloud Infrastructure Management and AWS. The role involves hands-on experience with AWS Connect User Administration, including provisioning, onboarding/offboarding, and managing security profiles. Responsibilities • Experience in Cloud Infrastructure Management, Security & Compliance, Monitoring & Operations, and Collaboration & Support • Knowledge of WFM integration, AWS, and Calabrio • Hands-on experience with AWS Connect User Administration • Provisioning • Onboarding/offboarding • Managing security profiles • Configuring routing profiles (queue alignment, channel configuration) • Setting up agent hierarchies (team/department structures for reporting and supervisor scope) Skills • Experience in Cloud Infrastructure Management • Experience in Security & Compliance • Experience in Monitoring & Operations • Experience in Collaboration & Support • Knowledge of WFM integration • Knowledge of AWS • Knowledge of Calabrio • Hands-on experience with AWS Connect User Administration • Experience with provisioning • Experience with onboarding/offboarding • Experience with managing security profiles • Experience with configuring routing profiles (queue alignment, channel configuration) • Experience with setting up agent hierarchies (team/department structures for reporting and supervisor scope) Company Overview • Zeektek is an IT recruiting and solutions firm. It was founded in 2016, and is headquartered in Granite Bay, California, USA, with a workforce of 11-50 employees. Its website is https://www.zeektek.com. Apply tot his job Apply To this Job