Deputy State Procurement Officer - Procurement Education (Chief Learning Officer)
Agency Dept of Administration Division Purchase , Contract Job Classification Title State Procurement Manager II (NS) Position Number 65011987 Grade NC24 About Us The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved. Description of Work The Chief Learning Officer is responsible for planning, directing, and evaluating the State's Procurement training, professional development and certification programs. The CLO is also responsible for the identification, development, and implementation of instructional strategies and learning technologies in the design, implementation, and evaluation of professional development activities, including but not limited to: face to face meetings, synchronous/asynchronous eLearning, etc. The CLO directs State Procurement's education, training, and development programs to ensure staff's maximum effectiveness and contribution to meeting organizational procurement goals. This position will oversee the State procurement training program that provides a foundation for employees to enhance or develop overall skills. This program must result in a positive training impact as evidenced through improved productivity and quality procurement outcomes. With a primary focus on continual learning and development, the CLO must identify reliable metrics and methods to measure effectiveness and the ROI of employee training initiatives. Knowledge Skills and Abilities/Management Preferences Key Responsibilities: (Bullet Form) Overseeing and directing all activities related to planning, development, implementation, and evaluation of professional development strategies for procurement professionals Leading a team of Staff Development professionals responsible for overall planning, implementation, and effectiveness of professional development strategies and initiatives for procurement personnel Establishing, directing, and maintaining a learning management system that monitors effective learning outcomes Identifying changes in the learning and professional development environments, then evaluating and adjusting the State's training plans and processes accordingly Fostering a culture and framework of innovation and excellence in procurement Collaborating with senior staff on various strategic initiatives; Serving as staff liaison to assigned committees, task forces, and volunteers Identifying and implementing new technologies and methodologies Supervising the delivery of in-house educational courses; developing and implementing new courses as needed Managing the day-to-day operations of the North Carolina Procurement Academy Planning, launching, monitoring, and acting on long-range learning initiatives that are aligned with the organization's and State's strategic procurement goals Designing and establishing benchmarks that measure the impact and effectiveness of organizational development programs on the State's overall performance KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks, and perspectives when solving problems. Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others. Ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan. Knowledge of and ability to use the organization's and the industry's standards, procedures, and policies relevant to staff training and development. Familiarity with the concepts and practices of adult learning and its application to the workplace. Knowledge of the process of identifying what people need to learn for successful individual and organizational performance. Knowledge of processes, tools, and techniques for developing a solution to stated learning needs. Familiarity with the full spectrum of methods and alternatives for delivering learning solutions. Knowledge of methods, tools, and techniques for evaluating the effectiveness of learning intervention. MANAGEMENT PREFERENCES: In addition to meeting the qualifications of the job, and demonstrating the Knowledge, Skills and Abilities listed above, the ideal candidate would possess the following attributes: Instinctive collaborator with strong staff management experience who values teamwork and the input of others Experience with accreditation and certification criteria, policies, standards, and processes Data driven, systems
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