[Remote] Healthcare Coordinator (Clinical Research)
Note: The job is a remote job and is open to candidates in USA. Impiricus is the first and only AI-powered HCP Engagement Engine, recognized as the #1 fastest growing company in North America by Deloitte. The HCP Coordinator serves as a vital link between healthcare providers and industry partners, ensuring physicians receive necessary resources and contributing to process improvements in a fast-paced environment.
Responsibilities
• End-to-end ownership of healthcare provider requests, including samples, patient assistance programs, trial matching, and educational resources
• Tracking, prioritization, and execution of requests in a high-volume, fast-moving environment
• Identify inefficiencies in workflows and contribute to continuous process improvement
• Building, refining, and documenting SOPs as we scale
• Provide exceptional customer service while adhering to healthcare compliance requirements
Skills
• Active healthcare license (i.e., RN, PharmD, MD, or DO), patient-facing clinical experience (MA, LPN, BC, etc.)
• Familiarity with clinical research required
• Minimum 3+ years of clinical or healthcare experience
• Strong verbal and written communication skills in English
• Experience with management systems (such as Jira or Zendesk)
• Location: Atlanta preferred, but remote options are available
Benefits
• Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
• HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
• 100% paid short- and long-term disability, plus life and AD&D insurance
• Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
• 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
• If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
• We’ll ship you the gear you need to create a comfortable workspace at home.
• 401(k): Save for your future with tax advantages (and company match!)
Company Overview
• Impiricus provides a digital network and platform that connects physicians and industry. It was founded in 2021, and is headquartered in Atlanta, Georgia, USA, with a workforce of 51-200 employees. Its website is https://impiricus.com/.
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