Learning & Development Program Manager

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">As an experienced Learning &amp; Development Program Manager at Dropbox, you will lead the strategy, execution, and continuous improvement of high-impact learning programs across the employee lifecycle. Your portfolio will span leadership development, general and VP onboarding, technology-enabled learning for general populations, and the company-wide coaching program.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">You will manage and evolve multiple learning initiatives simultaneously—bringing strong systems thinking, learning operations expertise, and a learner-first mindset to your work. You will serve as a key liaison between the L&amp;D team and stakeholders across the business, including senior leaders, and will bring executive presence, strong judgment, and clear communication to every interaction.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">In this highly cross-functional role, you’ll partner with Learning Designers, People </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Analytics, external vendors, and leaders across Dropbox to deliver scalable and insight-driven learning experiences. You’ll define and operationalize the learning metrics strategy, using data to inform continuous improvement and strategic prioritization.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">This is a role for a collaborative doer who is energized by complexity, passionate about enabling growth, and motivated to bring Dropbox’s Learning Philosophy to life.</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li>Own and operate Dropbox’s coaching program from manager to VP level: manage vendor partnerships, facilitate intake and matching, and oversee program evaluation and communications.</li> <li>Lead the execution of multiple concurrent L&amp;D programs, including leadership development, general &amp; VP onboarding and skill-building for general employee populations.</li> <li class="p1">Partner with Learning Designers to refresh and evolve programs based on learner feedback, behavioral data, and organizational priorities.</li> <li class="p1">Define and implement Dropbox’s learning metrics strategy, turning engagement and impact data into actionable insights.</li> <li class="p1"><span class="Apple-converted-space">M</span>anage integrated program calendars, dashboards, and planning processes, ensuring visibility, prioritization, and alignment across stakeholders.</li> <li class="p1">Deliver technology-enabled learning experiences that scale effectively in a Virtual First environment (e.g., LMS platforms, Slack-based workflows, self-paced content, AI).</li> <li class="p1">Build strong cross-functional partnerships at the senior level to ensure aligned and high-quality learning experiences.</li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Bachelor’s degree or equivalent experience in Organizational Development, Psychology, Education, Business, or a related field.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">At least 4+ years of experience in L&amp;D, program management, employee experience, or HR strategy, preferably in a distributed or tech-enabled organization.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Proven ability to manage and evolve coaching programs and/or leadership development initiatives across multiple stakeholder groups.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Demonstrated success in managing multiple large-scale, cross-functional programs, with strong attention to strategy, timelines, and execution.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Experience designing and operationalizing metrics and evaluation strategies for learning programs, and translating insights into iteration.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Executive presence and the ability to engage with and influence senior stakeholders, aligning learning initiatives with leadership and company priorities.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Experience working with instructional designers and user researchers to shape and iterate learner experiences.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Project Management Professional</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z h-lparen">(PMP),</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z"> Certified Professional in Learning and Performance</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z h-lparen">(CPLP),</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z"> or similar credentials</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Familiarity with adult learning principles, leadership development frameworks, or behavior change models</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Experience with modern LXP/LMS platforms and integrations</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Proficiency in project and data tools such as Airtable, Asana, Google Workspace, and Tableau</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z h-lparen">(or</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z"> equivalent)</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Interest in or experience applying AI tools to learning and productivity in ethical and impactful ways</span></li> </ul> <h2>Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$91,800</span><span class="divider">&mdash;</span><span>$124,200 CAD</span></div></div></div>