Business Analyst (Operations & Policy Analyst 2)

Initial Posting Date: 02/27/2026 Application Deadline: 03/08/2026 Agency: Department of Justice Salary Range: $5,458 - $8,352 Position Type: Employee Position Title: Business Analyst (Operations & Policy Analyst 2) Job Description: Are you a detail-oriented problem solver who thrives on turning complex business needs into actionable solutions? The Oregon Department of Justice (DOJ) is seeking a Business Analyst to join our Legal Tools Program—a multi-year modernization initiative replacing outdated case management, timekeeping, and billing systems with a modern, integrated platform. This is not a back-office role. You will collaborate with agency leaders, technical teams, and stakeholders to ensure DOJ’s future systems meet the needs of our divisions and deliver a unified, reliable user experience. Your work will directly impact DOJ’s ability to serve Oregon’s communities effectively and efficiently. At this time, the position is Limited Duration through June 30, 2027, but is likely to be extended or changed to permanent in the future. This opportunity is a hybrid position of remote and in-office work. The office location is the Justice Building in Salem. Occasional travel to office locations throughout Oregon may be required. What You’ll Do Gather and Document Requirements: Conduct interviews, interpret responses, and document business and operational processes. Analyze and Redesign Processes: Collaborate with vendors and stakeholders to identify gaps and design workflow-driven solutions. Create Clear Documentation: Develop process flow diagrams, business rules, and operational manuals. Support Testing and Implementation: Develop and execute test scenarios, assist technical teams, and support user acceptance testing. Facilitate Training and Adoption: Provide training support and ensure smooth transition to new systems. Collaborate Across Teams: Work closely with project managers, an organizational change manager, and technical experts. What We’re Looking For Our ideal candidate is: Analytical and detail-oriented, with strong problem-solving skills. An excellent communicator, able to translate technical concepts for diverse audiences. Collaborative and approachable, skilled at building relationships across teams. Adaptable and resourceful, thriving in a dynamic environment. Committed to diversity and inclusion, fostering a culturally competent workplace. Minimum Qualifications A bachelor’s degree in business, public administration, behavioral/social sciences, or related field AND two years of professional-level analytical and planning work; OR Equivalent combination of experience and education (five years total). AND Must pass a comprehensive employment reference check and fingerprint-based criminal background check. Must agree to comply with DOJ security and confidentiality requirements. Must have and maintain a valid Oregon Driver’s License. Preferred Qualifications Experience with large-scale IT modernization projects, SDLC, and business transformation initiatives. Familiarity with case management tools and software. Knowledge of project management and business analysis practices (BABOK, PMBOK). Technical writing experience. Certifications such as CBAP, PMI-PBA, CCBA, IIBA-AAC, Six Sigma, PMP, etc. Why Join Us? Be part of a mission-driven organization that values innovation, collaboration, and inclusion. Hybrid work flexibility with potential for remote work. Competitive benefits: medical, dental, vision, pension, paid leave, and more. Opportunity to shape DOJ’s future and grow your career. For more information about our benefits, you can learn here. Application Process Follow the "Apply" link above and complete the application online and all supplemental questions. Attach your resume. Attach your cover letter. Your cover letter must not exceed two pages and should clearly articulate how your experience and training relate to the desired attributes and experience. The use of AI is prohibited in the application process. If there is known use of AI, you will be disqualified. Applicants whose experience, education, and training most closely match the requirements will be invited to interview. ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline. CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply," update your employee profile to reflect your Education, Skills, and Job History (including your current job).  Conduct Expectations The role of the Oregon Department of Justice is to serve state government and to support safe and healthy communities throughout Oregon by providing essential justice services. Employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job and maintain those same standards in their personal lives where actions could reflect on the Department. Diversity is a core value of the Oregon Department of Justice. We are committed to building and maintaining an inclusive and equitable work environment. Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran status, gender, sexual orientation, religion, age, or disability, and is committed to workplace diversity. For more information about working for the Department of Justice and application assistance, you can learn here. Oregon Department of Justice 1162 Court St NE Salem OR, 97301 DOJ.recruitment@doj.oregon.gov Phone: (503) 947-4328 Fax: (503) 373-0367 Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.” Apply tot his job Apply To this Job