Experienced Odoo Consultant — Ecommerce Business Reconfiguration (Not Reimplementation)
Job Description:
We're a UK-based ecommerce lighting retailer doing £8m+ annual revenue, processing 70-120 orders per day. Orders come from Magento and sync into Odoo for order management, purchasing, inventory, invoicing, and accounting. We fulfil via a mix of warehouse dispatch and dropship across 30-40 suppliers.
The problem: Odoo was set up as a basic system several years ago and never properly reconfigured as the business grew. Manual workarounds are now embedded in daily operations. Two senior staff members spend significant time each day doing things the system should be handling — manually verifying payments, manually routing orders, manually tagging everything. We need this fixed.
This is not a reimplementation. We don't want to start from scratch. We need someone who can work within our existing Odoo setup, audit the configuration, and fix it properly.
Scope covers several priority areas:
Payment verification automation (CRITICAL) — Mollie, Stripe, and PayPal payment status must sync to Odoo automatically. Orders should not be processable until payment is confirmed at system level. Currently staff are manually checking payment portals and screenshotting confirmations.
Order routing & tagging automation (HIGH) — Route assignment (stock/dropship/from supplier) should default automatically based on product config and stock levels. Tags should auto-apply. Currently 100% manual on every order.
Contacts & account management (HIGH) — Database heavily polluted with duplicates (one customer has 10 separate accounts). Need deduplication, merge logic, parent/child hierarchy, and improved Magento import rules.
Returns workflow (HIGH) — No proper reverse transfer exists. Returns are processed by changing SO line quantities to zero. Need full returns workflow with stock movement, automated customer emails, credit note generation, and audit trail.
Supplier pricing & invoicing (MEDIUM-HIGH) — Discounts not configured at system level. We recently found a £12,000 overpayment to one supplier because their discount wasn't being applied. Need price lists, three-way matching (PO → GRN → supplier invoice), and credit note fixes.
Scheduling & activity management (MEDIUM) — Task assignment, reminders, and team visibility need configuring properly.
Plus a set of quick-win configuration fixes (view layouts, column adjustments, warehouse rationalisation, inventory reminders).
We'll provide:
- Full access to our Odoo instance
- A detailed 15-page workflow document with screenshots covering all current processes and pain points (compiled by our senior sales manager)
- Access to relevant team members for questions
Please respond with:
- Your experience with Odoo Sales, Purchasing, Inventory, Accounting, and Contacts modules specifically
- Have you configured three-way matching (PO → GRN → supplier invoice) before? Briefly describe your approach
- Have you configured payment gateway integrations (Stripe/Mollie/PayPal) with Odoo? Which versions?
- Your proposed approach — would you tackle this differently to how we've scoped it?
- Hourly rate and estimated total hours
- Odoo version experience and any certifications
- Availability to start
A detailed consultant brief (covering all areas with full context, current state, and requirements) is attached. Please read it before responding — generic proposals that don't reference our specific brief will be declined.
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