Director, Customer Success (Americas) — Remote
A global software leader is seeking a Director of Customer Success for the Americas. This role involves managing and mentoring a team of Customer Success Managers (CSMs) to enhance client retention and satisfaction while driving revenue growth within the company's market research platforms. The ideal candidate will have extensive experience in customer success and a strong understanding of SaaS technologies, thriving in a consultative, tech-focused environment. The company offers competitive benefits and opportunities for professional growth.
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