Experienced HR Shared Services Specialist for Global Entertainment Leader - arenaflex

Introduction to arenaflex

arenaflex is the world's leading streaming entertainment service, boasting an impressive 236 million paid memberships across over 234 countries. Our vast library of TV series, documentaries, feature films, and mobile games in a wide range of genres and languages offers something for everyone. With unlimited access anytime, anywhere, on any internet-connected screen, without ads or commitments, our members enjoy unparalleled entertainment flexibility. As a pioneer in the entertainment industry, arenaflex is committed to innovation, excellence, and employee empowerment.

Job Overview

We are seeking a highly skilled and dynamic HR Shared Services Specialist to join our team at arenaflex. As the first point of contact for all HR inquiries, you will play a vital role in partnering with regional and local HR teams to deliver accurate and timely solutions. Your expertise in managing Workday transactions and data input will ensure employee information integrity, while supporting HR initiatives that empower employees to do their best work. If you are passionate about HR, thrive in fast-paced environments, and are committed to delivering exceptional results, we invite you to apply for this exciting opportunity.

Key Responsibilities

• Act as the primary contact for HR-related inquiries, providing resolutions efficiently and accurately, and ensuring a positive experience for all employees.
• Maintain and ensure the accuracy of employee data through effective management of HR systems and processes, including Workday HCM tools.
• Support company-wide HR programs, ensuring smooth execution to enhance employee engagement, retention, and overall job satisfaction.
• Learn and implement tools and techniques to streamline, optimize, and automate HR processes, leveraging technology to drive efficiency and productivity.
• Create, update, and manage the HR knowledge base to assist employees effectively, providing timely and relevant information to support their needs.
• Analyze, intake, and operationalize new employee services, from onboarding to offboarding, ensuring a seamless and supportive experience for all employees.
• Conduct system audits and testing to ensure data accuracy, integrity, and functionality, and document findings for process improvements, driving continuous improvement and excellence in HR operations.

Essential Qualifications

To succeed in this role, you will need:

• Proficiency with Workday HCM tools, including experience in Mass Uploads (EIB), and a strong understanding of HR systems and processes.
• Strong project management, communication, and customer service skills, with the ability to work effectively with diverse stakeholders, including employees, managers, and HR teams.
• Advanced proficiency in Excel/Google Sheets, with excellent analytical and problem-solving abilities, and a keen attention to detail.
• A proven ability to deliver results in a fast-paced, high-growth environment, with strong logical reasoning skills for complex problem-solving.
• A degree in HR, Business, IT, or a related field is preferred but not required; equivalent experience and certifications will be considered.

Preferred Qualifications

While not essential, the following qualifications will be advantageous:

• Experience as a Workday Data Analyst, in HR operations, or as an HR Generalist, with a deep understanding of HR principles, practices, and technologies.
• Familiarity with Zendesk or similar ticketing systems, and experience with HR service delivery models, including shared services and centers of excellence.

Career Growth and Development

At arenaflex, we are committed to the growth and development of our employees. As an HR Shared Services Specialist, you will have access to a range of training and development opportunities, including:

• Comprehensive onboarding program to ensure a smooth transition into the role.
• Ongoing training and development opportunities to enhance your skills and knowledge in HR, Workday, and other relevant technologies.
• Coaching and mentoring from experienced HR professionals to support your career growth and advancement.
• Opportunities to participate in cross-functional projects and initiatives, driving business outcomes and process improvements.

Work Environment and Culture

arenaflex is a dynamic and innovative company, with a strong focus on employee engagement, retention, and overall job satisfaction. Our work environment is characterized by:

• A collaborative and supportive team culture, with a strong emphasis on communication, feedback, and recognition.
• A fast-paced and dynamic work environment, with opportunities to work on a range of exciting projects and initiatives.
• A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all employees.
• A range of employee benefits and perks, including unlimited access to arenaflex content, flexible working arrangements, and a comprehensive benefits package.

Compensation and Benefits

arenaflex offers a competitive salary and comprehensive benefits package, including:

• A competitive salary, reflecting your skills, experience, and qualifications.
• Unlimited access to arenaflex content, anytime, anywhere, on any internet-connected screen.
• A range of employee benefits, including health insurance, retirement savings, and paid time off.
• Opportunities for career growth and advancement, with a focus on internal mobility and promotion from within.

Conclusion

If you are a motivated and experienced HR professional, looking for a new challenge and opportunity to grow your career, we encourage you to apply for this exciting role at arenaflex. As an HR Shared Services Specialist, you will play a vital role in supporting our employees, driving business outcomes, and delivering exceptional results. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is an opportunity not to be missed. Apply now to join our dynamic team and become part of the arenaflex family!