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Experienced Remote Licensed Social Worker - Telephonic Case Management and Community Resource Navigation

Remote, USA Full-time Posted 2025-11-24

Introduction to arenaflex

At arenaflex, we are driven by a singular purpose: to bring heart to every moment of health care. This guiding principle empowers us to deliver human-centric health care solutions that are tailored to the needs of a rapidly changing world. Our brand, with heart at its core, sends a powerful message about the importance of how we deliver our services, not just what we deliver. As a leader in the health care industry, arenaflex is committed to fostering a culture of diversity, inclusion, and belonging, where every colleague feels valued and empowered to make a difference.

Job Overview

We are seeking an experienced and compassionate Licensed Social Worker to join our team in a remote, full-time capacity. As a Licensed Social Worker at arenaflex, you will play a vital role in partnering with registered nurse case managers to provide telephonic case management and community resource navigation to our members. Your expertise will be instrumental in empowering members to make positive lifestyle and medical choices, and in connecting them with vital resources to address their financial, transportation, safety, and housing needs.

Key Responsibilities

  • Collaborate with registered nurse case managers to assess, plan, and advocate for members' benefit plans and/or health needs
  • Research and identify available options and resources for members with complex needs, including financial, transportation, safety, and housing challenges
  • Provide telephonic support and guidance to members, empowering them to make informed decisions about their health and well-being
  • Work closely with other clinical staff to develop and implement comprehensive care plans that address members' medical, financial, and behavioral health needs
  • Utilize electronic exchange and other digital tools to communicate with members, colleagues, and other stakeholders
  • Stay up-to-date on best practices and industry developments in social work and case management, applying this knowledge to continuously improve our services and support

Essential Qualifications

  • Active and unrestricted LSW, LMSW, LCSW, or LISW license in the state of residence
  • Master's degree in Social Work or a related field
  • Minimum of 2 years of experience in medical social work or case management
  • Strong knowledge of community resources, social determinants of health, and health care systems
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work independently and as part of a remote team, with a strong focus on collaboration and teamwork

Preferred Qualifications

  • Experience working with diverse populations, including those with complex medical and social needs
  • Knowledge of health care regulations, laws, and standards, including HIPAA and other relevant guidelines
  • Strong analytical and critical thinking skills, with the ability to interpret data and develop effective solutions
  • Experience with electronic health records and other digital tools, including telephonic and video conferencing platforms
  • Bilingual or multilingual skills, with the ability to communicate effectively with members who speak languages other than English

Career Growth and Development

At arenaflex, we are committed to supporting the growth and development of our colleagues. As a Licensed Social Worker on our team, you will have access to a range of training and development opportunities, including:

  • Comprehensive onboarding and orientation programs
  • Ongoing training and education on best practices in social work and case management
  • Leadership development programs, including mentorship and coaching opportunities
  • Cross-functional training and collaboration with other clinical and non-clinical teams
  • Opportunities for advancement and career progression within the organization

Work Environment and Culture

At arenaflex, we pride ourselves on our positive and inclusive work environment. As a remote colleague, you will be part of a dynamic and supportive team that values collaboration, creativity, and innovation. Our culture is built on a foundation of respect, empathy, and kindness, and we are committed to fostering a sense of belonging and connection among all colleagues.

Compensation and Benefits

arenaflex offers a competitive compensation and benefits package, including:

  • A salary range of $46,597.20 - $101,228.40, depending on experience and qualifications
  • A range of medical, dental, and vision benefits, including options for colleagues and their families
  • A 401(k) retirement savings plan, with employer matching contributions
  • An Employee Stock Purchase Plan, allowing colleagues to invest in the company's future
  • A fully-paid term life insurance plan, providing financial protection and peace of mind
  • Short-term and long-term disability benefits, supporting colleagues through life's challenges
  • Paid Time Off (PTO) and vacation pay, allowing colleagues to rest and recharge
  • Paid holidays throughout the calendar year, recognizing the importance of work-life balance

Conclusion

If you are a compassionate and experienced Licensed Social Worker looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As a member of our team, you will have the chance to make a real difference in the lives of our members, while also growing and developing your skills and expertise. Don't miss out on this opportunity to bring your heart to every moment of health care – apply today!

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