**Experienced Customer Service Representative – Order Entry Specialist II at arenaflex**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are the same? Look no further! arenaflex is seeking an experienced Customer Service Representative – Order Entry Specialist II to join our team in Colorado Springs. As a key member of our customer-facing team, you will be the first point of contact for our clients, providing prompt and accurate service to promote customer loyalty and drive business growth. **About arenaflex** arenaflex is a leading provider of innovative solutions and services, dedicated to empowering our customers to achieve their goals. With a strong commitment to customer satisfaction, we strive to create a positive and supportive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional experiences, and we're excited to welcome like-minded individuals to join our journey. **Key Responsibilities** As a Customer Service Representative – Order Entry Specialist II, you will be responsible for: * Ensuring delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries * Providing prompt and accurate service to promote customer loyalty and drive business growth * Interacting with customers, company sales, and/or service representatives to handle a variety of pre-sales or post-sales service functions * Performing a number of Customer Service support tasks, including: + Determining the best approach to tasks and solving abnormalities based on professional knowledge and insights + Analyzing abnormalities that occur within your working area and identifying the cause and remedies based on professional knowledge and insights + Completing work with a limited degree of supervision * Working closely with the Invoicing Team to ensure seamless processing of orders and invoices * Daily sorting and mailing of printed invoices * Scanning and emailing invoices to customers * Renaming intercompany invoices and saving them to a SharePoint site **Minimum Qualifications** To be successful in this role, you will need: * 2-5 years of experience in a customer service or order entry position * High-school/Associates or equivalent experience, with a strong attention to detail * Certification, if applicable * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment with a high level of accuracy and attention to detail **Additional Responsibilities** As a Customer Service Representative – Order Entry Specialist II, you will also be responsible for: * Working closely with the Invoicing Team to ensure seamless processing of orders and invoices * Daily sorting and mailing of printed invoices * Scanning and emailing invoices to customers * Renaming intercompany invoices and saving them to a SharePoint site **Essential Skills and Competencies** To succeed in this role, you will need: * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment with a high level of accuracy and attention to detail * Strong analytical and critical thinking skills * Ability to work independently with minimal supervision * Proficiency in Microsoft Office, including Excel, Word, and Outlook * Familiarity with SharePoint and VPN systems **Career Growth Opportunities and Learning Benefits** At arenaflex, we believe in investing in our employees' growth and development. As a Customer Service Representative – Order Entry Specialist II, you will have opportunities to: * Develop your skills and knowledge in customer service, order entry, and related areas * Participate in training and development programs to enhance your performance and career prospects * Collaborate with cross-functional teams to drive business growth and customer satisfaction * Contribute to the development of new processes and procedures to improve efficiency and effectiveness **Work Environment and Company Culture** arenaflex is committed to creating a positive and supportive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional experiences, and we're excited to welcome like-minded individuals to join our journey. As a Customer Service Representative – Order Entry Specialist II, you will be part of a dynamic and fast-paced team that values: * Open communication and collaboration * Continuous learning and development * Innovation and creativity * Customer satisfaction and loyalty * Teamwork and camaraderie **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * Salary: $ [insert salary range] * Benefits: [insert benefits, e.g., health insurance, retirement plan, paid time off] * Perks: [insert perks, e.g., flexible work arrangements, professional development opportunities] * Bonus structure: [insert bonus structure, e.g., performance-based bonuses] **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications for the role. We can't wait to hear from you! [Insert contact information, including email address and phone number] Apply Now! Apply Job! Apply for this job