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**Experienced Live Chat Agent – Customer Support Representative for arenaflex**

Remote, USA Full-time Posted 2025-11-24
At arenaflex, we're on a mission to revolutionize the way people interact with our airline. As a Live Chat Agent, you'll be the face of our customer support team, providing top-notch assistance to our passengers through our live chat platform. If you're passionate about delivering exceptional customer experiences and have a knack for problem-solving, we want to hear from you! **About arenaflex** arenaflex is one of the leading global airlines, committed to providing the best travel experience to our passengers. With a rich history and a reputation for excellence, we offer a rewarding work environment where employees are valued and respected. We believe in fostering growth and offering opportunities for career advancement. Join our team and be a part of a company that not only cares about its customers but also about its employees. **Job Summary** We're seeking motivated individuals to join our team as Live Chat Agents. This flexible position allows you to work part-time, under 4 hours a day, and is exclusive to residents of the state of Georgia. As a Live Chat Agent, you'll be responsible for responding to customer inquiries, troubleshooting issues, and providing information about arenaflex services, policies, and procedures. **Responsibilities** * Respond to customer inquiries in a timely and professional manner via live chat. * Troubleshoot and resolve issues related to reservations, flight changes, and other travel-related concerns. * Provide information about arenaflex services, policies, and procedures. * Escalate complex issues to the appropriate department as necessary. * Maintain detailed and accurate records of customer interactions. * Meet performance metrics and targets set by the company. * Stay updated with the latest changes and updates in airline industry standards. **Key Skills and Qualifications** * Excellent written communication skills. * Strong problem-solving abilities. * Ability to work independently and manage time effectively. * Basic understanding of airline operations and customer service principles. * Reliable internet connection and a quiet, dedicated workspace. * Proficiency in using live chat software and basic computer applications. **Preferred Qualifications** * Previous experience in customer service is highly desired. * Experience in the airline industry is a plus, but not necessary. * Bachelor's degree in Communications or a related field is a plus, but not mandatory. **Benefits** * Comprehensive Health and Dental insurance plans. * Paid Training sessions to ensure you are well-equipped for the job. * Paid Vacations for a healthy work-life balance. * Retirement Plans to secure your future. * Flight Benefits allowing you to travel with arenaflex at reduced rates. **Work Environment and Culture** At arenaflex, we value our employees and strive to create a positive and inclusive work environment. Our team is passionate about delivering exceptional customer experiences, and we're committed to fostering growth and opportunities for career advancement. Join our team and be a part of a company that cares about its customers and employees. **Compensation and Perks** * Competitive hourly rate of $20 per hour. * Flexible scheduling to accommodate your needs. * Opportunities for career advancement and professional growth. **How to Apply** If you're passionate about helping people and looking for a flexible, part-time position, we encourage you to apply for the arenaflex Live Chat Agent role. Together, let's make every journey a memorable one for our passengers! Apply now and join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. Apply for this job    

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