**Experienced Remote Customer Support Assistant – Global Company Partnership**

At arenaflex, we're committed to delivering exceptional customer experiences that exceed our clients' expectations. As a Remote Customer Support Assistant, you'll play a vital role in supporting our Customer Service department with administrative tasks, ensuring seamless communication with customers, and driving business growth. If you're a motivated and detail-oriented individual with a passion for delivering top-notch customer service, we want to hear from you! **About arenaflex** arenaflex is a global company that values innovation, collaboration, and customer satisfaction. With a strong presence in various industries, we're dedicated to providing cutting-edge solutions that meet the evolving needs of our clients. Our commitment to excellence has earned us a reputation as a trusted partner in the industry, and we're excited to partner with talented individuals like you to drive our success. **Job Summary** We're seeking an experienced Remote Customer Support Assistant to join our team on a temporary basis, with the possibility of extension depending on our client's future needs. As a Remote Customer Support Assistant, you'll work closely with our Customer Service department to provide administrative support, manage customer communications, and process reports. If you're a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply. **Responsibilities** As a Remote Customer Support Assistant, you'll be responsible for: * Supporting the Customer Service department with administrative tasks, including data entry, order tracking, and report processing * Fielding customer inquiries via email and phone, providing timely and effective solutions to customer concerns * Managing customer communications, ensuring seamless and personalized interactions * Maintaining accurate and up-to-date records in our database, ensuring data integrity and security * Processing reports and providing insights to inform business decisions * Collaborating with the Customer Service team to achieve shared goals and objectives * Performing other related tasks as required to support the success of our client **Qualifications** To be successful in this role, you'll need: * At least two years of recent, relevant experience in a similar administrative role, preferably in a customer-facing environment * Excellent written and verbal communication skills, with the ability to effectively communicate with customers and colleagues * The ability to work effectively in a team setting, with a strong focus on collaboration and teamwork * Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * A passion for delivering exceptional customer experiences and a commitment to customer satisfaction **Skills and Competencies** To succeed in this role, you'll need to possess: * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills, with the ability to identify and resolve customer concerns * Proficiency with database management and data entry, with the ability to maintain accurate and up-to-date records * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * A customer-centric approach, with a focus on delivering exceptional customer experiences **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to supporting the growth and development of our employees. As a Remote Customer Support Assistant, you'll have access to: * Ongoing training and development opportunities, with a focus on customer service and administrative skills * Mentorship and coaching from experienced colleagues, with a focus on career growth and development * Opportunities for career advancement, with a focus on promoting from within * A collaborative and supportive work environment, with a focus on teamwork and collaboration **Work Environment and Company Culture** As a Remote Customer Support Assistant, you'll work from the comfort of your own home, with access to company-provided technology and resources. Our company culture is built on a foundation of innovation, collaboration, and customer satisfaction, with a focus on delivering exceptional results and exceeding customer expectations. **Compensation and Benefits** As a Remote Customer Support Assistant, you'll earn a competitive hourly rate of $18.50, with opportunities for career growth and advancement. You'll also have access to a comprehensive benefits package, including: * Medical, dental, and vision insurance * Life insurance and short-term disability insurance * Additional voluntary benefits, including commuter benefits and a 401K plan * Paid leave, including Paid Sick Leave and Holiday pay * A flexible and supportive work environment, with a focus on work-life balance **How to Apply** If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume in Microsoft Word format to [justin.pagador@lhh.com](mailto:justin.pagador@lhh.com) for immediate consideration. **Equal Opportunity Employer/Veterans/Disabled** arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and are committed to providing a fair and inclusive hiring process. **Candidate Privacy Information Statement** To learn more about how we will use your information, please navigate to [https://www.lhh.com/us/en/candidate-privacy](https://www.lhh.com/us/en/candidate-privacy). **Apply Now!** Don't miss this opportunity to join our team and drive our success. Apply now for the Remote Customer Support Assistant role and take the first step towards a rewarding and challenging career with arenaflex! Apply for this job