Experienced Customer Acquisition Specialist – Driving Business Growth through Exceptional Customer Experiences and Tech-Powered Innovation

Welcome to arenaflex

Imagine being part of a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging. At arenaflex, we're committed to creating an environment where everyone feels valued, supported, and empowered to succeed. As a recipient of numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth," we're proud to offer a workplace where you can thrive and grow.

About the Role

We're seeking an experienced Customer Acquisition Specialist to join our team of talented professionals. As a Customer Acquisition Specialist at arenaflex, you'll play a critical role in driving business growth by acquiring new customers and expanding existing relationships. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and leveraging tech-powered innovation to stay ahead of the curve.

Key Responsibilities

• Work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients' products/services
• Manage a high volume of customer engagements via phone and email with a focus on meeting customer needs
• Provide accurate weekly, monthly, and quarterly sales forecasts
• Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements
• Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage
• Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date
• Undertake sales motions which may or may not include lead generation, lead conversion, health checks, and/or renewing contracts
• Deliver expert customer experiences…always with a smile

Your Qualifications

To succeed in this role, you'll need to possess a unique blend of skills, integrity, knowledge, and genuine compassion. We're looking for individuals with:

• 1+ years of experience working in a corporate or B2B sales capacity (preferred)
• Prior success in achieving personal and team sales quota/goals
• Experience in high-volume calling and learning new technologies
• A coachable and adaptable attitude, with excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Must reside in the United States or have a valid U.S. address for residence

Essential Skills and Competencies

In addition to the qualifications listed above, we're looking for individuals who possess:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong attention to detail and ability to maintain accurate records
• Ability to work collaboratively as part of a team

Career Growth and Development