Associate Product Operations Manager
About the position
We are looking for an Associate Product Operations Manager to join our Product Operations Team. This is an amazing opportunity to work on Market Access Intelligence and custom client deliverables. You will be responsible for supporting the coordination between teams that build our technology products and the teams that interact directly with users. As an Associate Product Ops Manager, you will be responsible for creating efficient operational processes throughout the product lifecycle - ensuring product teams deliver high-quality, well-communicated releases aligned with business goals. You will collaborate closely with product management, development, content, sales, and customer support teams to maintain clear communication, effective resource use, and smooth execution.
Responsibilities
• Coordinating product operations and ensuring high-quality deliverables throughout the product lifecycle.
• Support preparation and delivery of custom client outputs (Market Access Intelligence, API feeds, etc.).
• Assist with development and maintenance of customization rule sets for coverage and restriction assignments.
• Perform QA checks on data deliverables and product configurations.
• Participate in client communications, kick-offs, and training sessions.
• Support product release activities, including UAT and readiness administration.
• Maintain documentation for new features and internal processes.
Requirements
• Bachelor's degree or equivalent experience
• 2+ years of relevant experience in product operations, market access, project management, client delivery, data operations, or related roles
• Experience working in an Agile environment
Nice-to-haves
• Market Access knowledge
• Familiarity with QA processes and UAT execution
• Ability to manage client-facing communications
Benefits
• medical
• dental
• prescription drug
• life insurance
• 401k with match
• long term disability coverage
• vacation
• sick time
• volunteer time
• discount programs
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