Experienced Enterprise Customer Engineer – Cloud Infrastructure and Artificial Intelligence Solutions Specialist

Introduction to arenaflex

arenaflex is at the forefront of the technological revolution, empowering businesses to transform and build what's next for their operations. Our products and services are engineered for security, reliability, and scalability, running the entire stack from infrastructure to applications to devices and hardware. As a leader in the industry, we are dedicated to helping our customers – developers, small and large businesses, academic institutions, and government agencies – unlock the full potential of our technology.

About the Role

As an Enterprise Customer Engineer at arenaflex, you will play a key role in understanding the needs of our clients and helping shape the future of how businesses of all sizes leverage technology to connect with customers, employees, and partners. You will be responsible for identifying and assessing large-scale AI opportunities that can benefit from AI-optimized infrastructure, and helping clients leverage accelerators within their overall cloud strategy.

Key Responsibilities

• Be a trusted advisor to our top customers, helping them understand and incorporate AI accelerators into their universal cloud strategy through recommending migration paths, integration techniques, and application architectures that incorporate arenaflex Cloud AI optimized infrastructure
• Demonstrate how arenaflex Cloud is differentiated, highlighting the power of accelerators by working with clients on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and benchmarking
• Build repeatable assets to enable other clients and internal teams
• Influence arenaflex Cloud strategy at the intersection of infrastructure and AI/ML by advocating for corporate customer requirements
• Travel to customer sites and events as needed

Qualifications

Essential Qualifications

• Bachelor's degree in computer technology, mathematics, or a related technical field, or equivalent practical experience
• 5 years of experience in cloud infrastructure
• Experience building and operationalizing machine learning models
• Experience delivering technical presentations while leading detailed discovery and planning sessions that are aligned with the customer with defined scope and success criteria

Desired Qualifications

• Experience training and fine-tuning large models (e.g., image, language, segmentation, recommendation, genomics) with accelerators
• Experience running MLPerf benchmarks
• Experience with performance profiling tools (e.g., Tensorflow profiler, PyTorch profiler, Tensorboard)
• Experience with distributed training and optimizing performance versus costs
• Designing/architecting large-scale infrastructure farms for professional AI use cases
• Ability to interact with C-level or senior business leaders and influence decisions

Skills and Competencies

To be successful in this role, you will need to possess a combination of technical, business, and interpersonal skills. These include:

• Strong technical expertise in cloud infrastructure, machine learning, and AI
• Excellent communication and presentation skills
• Ability to work closely with customers and internal teams to understand their needs and develop solutions
• Strong problem-solving and analytical skills
• Ability to influence and advocate for corporate customer requirements

Career Growth and Learning Benefits

At arenaflex, we are committed to helping our employees grow and develop their careers. As an Enterprise Customer Engineer, you will have access to a range of training and development opportunities, including:

• Technical training and certification programs
• Leadership development programs
• Mentorship and coaching from experienced professionals
• Opportunities to work on complex and challenging projects

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that values collaboration, creativity, and diversity. Our work environment is fast-paced and challenging, but also supportive and rewarding. We offer a range of benefits and perks, including:

• Competitive salary and bonus structure
• Comprehensive health and wellness programs
• Flexible work arrangements and remote work options
• Opportunities for professional development and growth
• A fun and dynamic work environment with a team of talented and passionate professionals

Compensation and Benefits

The USA-based salary range for this full-time role is $125,000 - $250,000, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. In the range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training.

Conclusion

If you are a motivated and experienced technical professional looking for a challenging and rewarding role, we encourage you to apply for the Enterprise Customer Engineer position at arenaflex. With our commitment to innovation, customer satisfaction, and employee growth and development, we offer a unique and exciting opportunity to make a real impact in the industry. Apply now to join our team and help shape the future of technology!