Experienced Inside Sales Specialist – Live Chat and Email – B2B Sales and Customer Service Professional

Welcome to arenaflex: Leading Supplier and Fabricator of Innovative Metal Products

With 19 service centers nationwide, arenaflex is North America’s leading supplier and fabricator of “Hole Products”, including Perforated and Expanded Metals, Wire Mesh and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. Our company has a rich history of providing top-quality products and exceptional customer service to a wide variety of industries and applications. We are now seeking an experienced Inside Sales Specialist to join our team and contribute to our continued success.

Job Overview: Inside Sales Specialist

We have an exciting opportunity for an Inside Sales Specialist to develop relationships with customers, gather requirements, and negotiate terms to provide products to our diverse customer base. As an Inside Sales Specialist at arenaflex, you will have the opportunity to work with a large base of repeat customers and focus on digital communications, including live chat and email. This is a great B2B professional sales opportunity for individuals who are passionate about sales, customer service, and building strong relationships with customers.

Responsibilities:

• Develop and maintain relationships with existing customers via phone calls, emails, and live chat
• Identify and investigate customer requirements and provide solutions to meet their needs
• Make accurate, rapid cost calculations to provide customers with quotations
• Negotiate the terms of agreements and close sales
• Provide superior customer service to increase sales opportunities
• Advise on forthcoming product developments and upsell special promotions
• Check quantities in inventory and order progress with suppliers
• Gather market and customer information to provide feedback on future buying trends
• Identify new markets and business opportunities
• Aim to meet or exceed sales targets

Qualifications and Requirements

To be successful in this role, you should have a degree in Business Administration, Marketing, or equivalent sales experience. We prefer candidates with industrial/technical product sales, B2B sales, or strong customer service experience. You should also have strong math skills and the ability to learn technical product applications. Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM, is also required.

Essential Skills and Competencies:

• Excellent communication skills, both verbal and written
• Strong team player with the ability to prioritize and multi-task
• Ability to demonstrate creativity and initiative in a sales environment
• High level of professionalism with strong attention to detail
• Strong negotiation and closing skills
• Ability to work in a fast-paced environment and meet sales targets

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. We provide weeks of personalized training to learn our products and our business, so that our sales professionals are knowledgeable and well-equipped to be successful. You will have the opportunity to work with experienced sales professionals and learn from their expertise. We also offer quarterly recognition incentives and a generous benefits package to reward our team members for their hard work and dedication.

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that values diversity and inclusion. We are a Drug-Free Workplace and strong advocate of workforce diversity. Our company culture is built on a foundation of respect, integrity, and teamwork. We believe in creating a positive and supportive work environment that encourages our employees to thrive and grow. Our service centers are located nationwide, and we offer a collaborative and fast-paced work environment that is perfect for individuals who are passionate about sales and customer service.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a generous benefits package that includes:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Quarterly recognition incentives
• Company-provided disability/life insurance

Conclusion

If you are a motivated and results-driven sales professional who is passionate about building strong relationships with customers, we encourage you to apply for this exciting opportunity. As an Inside Sales Specialist at arenaflex, you will have the opportunity to work with a leading supplier and fabricator of innovative metal products and contribute to our continued success. Apply now to join our team and take your sales career to the next level!