**Experienced Live Chat Specialist – Automotive Industry Customer Service Representative**

At arenaflex, we're on a mission to revolutionize the way automotive dealers connect with their customers. As a Live Chat Specialist, you'll play a vital role in helping us achieve this goal by providing exceptional customer service and support to our clients' customers. If you're a people person with a passion for technology and a knack for multitasking, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive industry. Our team is dedicated to delivering exceptional customer experiences and helping our clients grow their businesses. We're a relaxed, yet professional and fun environment to work in, and we're seeking positive and energetic individuals who share our passion for great customer service and technology. **Responsibilities** As a Live Chat Specialist, you'll be responsible for: * Handling a wide variety of customer inquiries via online chat, providing accurate information about our clients' products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of the evolving products and services * Providing exceptional customer service and support to our clients' customers, turning conversations into leads that help our clients generate revenue **Qualifications** To be successful in this role, you'll need: * Previous experience in retail customer service or the automotive industry (preferred but not necessary) * Basic internet and window-based computer skills * Strong ability to multitask (gaming experience is a plus!) * Positive and professional demeanor * Excellent written and verbal communication skills * Ability to adapt to change and enjoy a quick-paced work environment **Requirements** * Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin * Must own your own computer or laptop with a webcam and microphone * Must be able to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT) * Must be able to work five days a week, including a Saturday or Sunday **Benefits** As a Live Chat Specialist at arenaflex, you'll enjoy: * Competitive hourly rate of $13.00 per hour * Opportunities for career growth and professional development * Comprehensive benefits package, including: + 401(k) with matching + Dental insurance + Health insurance + On-the-job training + Referral program + Vision insurance * Flexible scheduling, including day, evening, and night shifts **Work Environment** As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our team is dedicated to creating a positive and supportive work environment, and we're committed to helping you succeed in your role. **How to Apply** If you're a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Application Questions** * Do you own your own computer or laptop with a webcam and microphone? * Are you able to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT)? * Are you able to work five days a week, including a Saturday or Sunday? * Do you reside in one of the following states: Alabama, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin? **Location** * Kentucky (required) **Work Location** * Remote Apply now and join our team of dedicated professionals at arenaflex! Apply for this job