Office Manager job at ASP - America's Swimming Pool Company in Charlottesville, VA

Office Manager Full Time • Hybrid - US Benefits: Competitive salary Flexible schedule Free uniforms Training & development Bonus based on performance Paid time off ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 20 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect. Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence. Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry. Responsibilities: Success in this position will be determined by the following measurable results: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly. Book new customers and handle incoming sales inquiries. Provide quotes and estimates. Order product as directed and manage inventory. Manage jobs, routes, and schedules to optimize efficiency and productivity. Ensure route optimization for technician assignments. Manages customer billing, accounts payables, and accounts receivables/collections. Oversees vendor management. Aids in marketing efforts and sales. Other duties as assigned. Requirements: Requirements for this position are that you have: (1) At least 1 year of office management and/or accounting experience; and (2) a valid driver's license with a clean driving record. Efficient with MS Office Suite and Google Workspace Experience with QuickBooks Online required Excellent time management skills Ability to work independently with minimal supervision Strong organizational skills and comfortable working in a fast-paced environment Motivated self-starter Attention to detail and problem-solving skills Strong communication and interpersonal skills Ability to maintain regular and punctual attendance Must be able to talk, listen and speak clearly on telephone May be required to lift or carry up to 30lbs Experience with swimming pools and/or similar service industry desirable, but not required. Bonus Potential: This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year. Benefits: Company phone, laptop, printer, mileage reimbursements and flexible PTO during the off-season. Next Steps: If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position. We look forward to learning more about you as you go through our hiring process. Flexible work from home options available ASP is the nation’s largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states. Each location is independently owned and operated by a small business owner. Our locations experienced professionals service over 420,000,000 gallons of water each week— always with reliable, friendly service and a flat, affordable rate. A Leader in the Swimming Pool Service Industry ASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today. He drives the company’s vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs. For example, ASP’s proprietary software platform, Pool Ops®, automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool. Follow @lifeatASP to see what life is like working with an ASP team! #LifeatASP This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate. Apply tot his job Apply To this Job