Remote Customer Support - Evening Shift -West Coast / PST Needed
• Our work-from-home customer support team is seeking a Remote Customer Support Representative for our Afternoon/Evening shift (until 8 pm PST Monday - Saturday). Preferably located in PST time zone.
• You'll be answering incoming calls and emails, verifying purchase details with prospects, making confirmation/reminder calls, and showing our customers how to maneuver through our software.
• We're looking for a highly organized individual with a home office set up. Must have excellent communication skills, be tech savvy, a quick learner, a team player and a great attitude towards going the extra mile for our customers and our team.
• This company has been around for 20 years and has steadily grown year after year.
• Some of us have been here since the beginning.
• It's a fantastic company, and an excellent way to earn good money from the comfort of your home.
• Because this is a virtual position, self-discipline is a must.
• Knowledge of any of the following is a plus: Hubspot, Aloware, Gmail, GSuite Calendar, Google Docs, and Google Sheets.
• Training is paid, and the right candidate can start immediately.
• Must have at least 5 years of previous customer service experience and a home office already set up.
• Background check required.
• Serious inquiries only please.
Team Environment:
• Working alone and with a team
Communication method(s) used:
• Email
• Phone
• Chat
Work environment:
• Work from home
Work Location:
• Fully Remote
Schedule:
• Evenings and Weekends required
• Monday to Saturday
• Schedule could be until 8 pm PST
Job Types: Part-time, Contract
Pay: $18.00 per hour
Benefits:
• On-the-job training
• Work from home
Education:
• High school or equivalent (Required)
Experience:
• Customer support: 5 years (Required)
Work Location: Remote
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