Experienced Full Stack Data Entry Specialist – Remote Work Opportunity for Detail-Oriented Individuals with Strong Analytical Skills

Introduction to arenaflex

arenaflex is a leading organization in the financial industry, dedicated to providing exceptional services to its clients. As a remote data entry specialist, you will play a crucial role in ensuring the accuracy and efficiency of our daily operations. With a strong focus on innovation and customer satisfaction, arenaflex is the perfect place to grow your career and develop your skills in a dynamic and supportive environment.

Job Overview

We are seeking a highly motivated and detail-oriented data entry specialist to join our team. As a remote worker, you will be responsible for performing daily reconciliation, trade, and transfer tasks for alternative investments. Your primary focus will be on processing trade deal purchases in customer profiles, identifying and addressing breaks recognized between arenaflex and fund companies or transfer agents, and processing corporate activity activities, settling/reconciling transactions, and processing/reconciling returns activity.

Key Responsibilities

• Process trade deal purchases in customer profiles and identify/address breaks recognized between arenaflex and fund companies or transfer agents
• Perform daily reconciliation, trade, and transfer tasks for alternative investments
• Process corporate activity activities, settle/reconcile transactions, and process/reconcile returns activity
• Analyze complex/escalated issues and perform testing/validation of new technology enhancements and provider changes
• Complete projects in trading, dividends, transfers, reconciliation, and corporate actions that directly impact client/advisor profiles
• Collaborate with retail and institutional service teams using email, phone, Slack, Outlook, and Salesforce
• Interact with fund companies, transfer agents, counterparties, and other external business partners to resolve issues and provide excellent customer service

Duties Analysis

• Review of subscription deals or transfer requests
• Client/advisor amount exceptions
• Regulatory commitments (e.g., 2340 and 15C3-3)
• Reconciliation of corporate, dividend, and transactions breaks
• Reconciling across BOS and fund companies
• Review and analysis of correct tax coding and corrections of tax coding errors

Troubleshooting

• Internal/external system improvements or issues
• Root cause of breaks between arenaflex, the fund, etc.
• Providing method or technology solution alternatives to management
• Remediating transfer issues with the fund or counterparties
• Responding to business partner inquiries regarding fund information requirements/eligibility
• Providing follow-up on alternative investment moves to expedite client requests or remediate not neat issues
• Prompt and correct completion of client investing and dividend requests

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to adapt to changing priorities and deadlines
• Basic knowledge of financial concepts and terminology
• High school diploma or equivalent required; associate's or bachelor's degree preferred

Preferred Qualifications

While not required, the following preferred qualifications will make you a more competitive candidate:

• Previous experience in data entry, finance, or a related field
• Knowledge of regulatory requirements and compliance
• Experience with Salesforce, Slack, or other CRM software
• Strong technical skills, including proficiency in Microsoft Office and Google Suite
• Certifications or training in data entry, finance, or a related field

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to adapt to changing priorities and deadlines
• Basic knowledge of financial concepts and terminology
• Strong technical skills, including proficiency in Microsoft Office and Google Suite

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a data entry specialist, you will have access to training and development programs, mentorship, and opportunities for advancement within the company. You will also have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer service and driving business results.

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is collaborative, innovative, and customer-focused. As a remote worker, you will be part of a virtual team that is connected through technology and shared goals. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and driving business results.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary range that is commensurate with experience. You will also be eligible for a range of perks and benefits, including health insurance, retirement savings, and paid time off. We also offer opportunities for professional development, including training and development programs, mentorship, and opportunities for advancement within the company.

Conclusion

If you are a detail-oriented and analytical individual with strong communication and customer service skills, we encourage you to apply for this exciting opportunity to join the arenaflex team. As a remote data entry specialist, you will play a critical role in ensuring the accuracy and efficiency of our daily operations. With a strong focus on innovation and customer satisfaction, arenaflex is the perfect place to grow your career and develop your skills in a dynamic and supportive environment. Apply today to take the first step towards an exciting and rewarding career with arenaflex!