Security Systems Applications Engineer, Strategic Accounts
Job Description:
• As a lead technical resource, you will support the Applications Engineer by managing workflow assignments and ensuring seamless collaboration within the team.
• Your primary responsibilities will include developing comprehensive application solutions and precise estimates tailored for Johnson Controls sales opportunities.
• You will also provide essential technical and sales support to the field organization for large and/or integrated systems, ensuring that client needs are met with the highest level of service and expertise.
• Analyze and review SalesForce.com dashboards and reports to ensure adherence to Center of Excellence (CoE) processes and best practices.
• Assign and prioritize requests for design and technical specifications based on project requirements and timelines.
• Ensure the proper application of Johnson Controls systems products to meet diverse customer requirements through thorough analysis and review.
• Review bid specifications meticulously, developing exception documentation as necessary to clarify customer needs and project scope.
• Collaborate with Johnson Controls Sales Managers to prepare accurate and compelling bid responses and functional specifications that address customer goals.
• Work closely with Johnson Controls Sales and Business Operations team members to prepare detailed project cost estimates that align with budgetary expectations.
• Ensure compliance with Johnson Controls Policies and Procedures throughout all phases of project preparation and implementation to maintain quality and consistency.
• Provide technical assistance to Business Operations and the Johnson Controls field organization during system startup, ensuring a thorough understanding of system intent by the field office.
• Assist in the evaluation and beta testing of new systems and subsystems, providing feedback to enhance functionality and meet present or future requirements.
Requirements:
• Bachelor's Degree in a relevant field or equivalent work experience in technical or engineering roles.
• Four (4) to Five (5) years of hands-on experience and demonstrated proficiency in the design, pricing, and implementation of various types of integrated systems projects.
• Proven ability to lead and collaborate effectively with cross-functional teams in project design and sales opportunities, showcasing strong leadership skills.
• Excellent oral and written communication skills, with the ability to convey complex technical information clearly and persuasively to diverse audiences.
• Strong interpersonal skills with the ability to effectively interact with internal teams and external customer representatives to build lasting relationships.
• High level of PC literacy with proficiency in various software applications and web-based tools relevant to project management and solution design.
• Comprehensive knowledge of large project management principles, database connectivity, basic LAN protocols, and other data communications protocols to support system integration.
• In-depth understanding of access control, intrusion detection, video management products, and fire alarm systems, with a passion for security solutions.
• Willingness and ability to occasionally travel to customer locations as needed to provide on-site support and engagement.
Benefits:
• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
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