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Home Liaison

Remote, USA Full-time Posted 2026-04-22
About the position Responsibilities • Develop a Residential Habilitation Plan with the Family Care Provider and the individual which is consistent with the individual's 'Life Plan.' • Balance the responsibility of ensuring the safety of the individuals served while working with the Family Care Provider to resolve issues/concerns that will enable the provider to meet the needs of the individual. • Establish and maintain a good working relationship with all individuals' Care Managers, nurses, Behavior Intervention Specialist (BIS) and all team members, both within and external to Little Flower. • Regularly ensure the Provider's client files are complete and up to date, including but not limited to, their Residential Habilitation billing documentation, financials, Medication Administration Records, doctor's office visit forms, and other required documentation as needed. • Ensure that all program and environmental requirements related to a Family Care home are being met and maintained. • Complete a DDP2 for each individual on at least a bi-yearly basis or when significant changes occur to ensure the Difficulty of Care (DOC) payment rate remains accurate. • Attend all annual and semi-annual Life Plan meetings with Care Managers; review and update Res-Hab Plan, as necessary. • Be available and respond to emergencies during and outside of office hours. • Track client movement on Little Flower's MOP (Movement of Population) system whenever clients are out of the home overnight. • Submit billing documentation in a timely manner after ensuring the goals match those on the current Res. Hab. Plan/Life Plan as well as to ensure the billable days coincide with the MOP system to avoid costly billing errors. • Regularly review and pre-audit client files to ensure accuracy and remain audit-ready. • Understand and work effectively with diverse personalities and populations. • Intervene when the Family Care Provider and/or consumer are in crisis. • Evaluate the Family Care Provider's skills and abilities to determine the ongoing certification of the Family Care Provider. • Conduct and document monthly home visits, including a walkthrough of the home and review of the monthly fire drill, as well as Personal Allowance Ledgers. • Confirm that program and environmental requirements are met and maintained. Requirements • Bachelor's Degree and one year of experience required. • Valid NYS Driver's license. Benefits • Full-time, hybrid-remote schedule. • Substantial weekly travel to client homes in NYC and Long Island. Apply tot his job Apply tot his job Apply To this Job

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