[Remote] Contract Coordinator

Note: The job is a remote job and is open to candidates in USA. Global Medical Response (GMR) is dedicated to delivering compassionate, quality medical care, primarily in emergency and patient relocation services. The Contract Coordinator will perform invoice reviews, train representatives, and maintain accurate billing records, ensuring high quality and compliance with SOPs.

Responsibilities

• Perform a secondary review of all invoices produced by Contract Representatives before submission to GMR contracts to ensure a high level of quality, accuracy, and consistency is maintained
• Train Contract Representatives in accordance with departmental SOPs
• Perform quality assurance checks and provide coaching/feedback as assigned
• Be the secondary contact for all assigned GMR customers
• Follow all company and department specific Standard Operating Procedures (SOP)
• Review, print, mail, and email facility invoices on a daily, weekly or monthly basis based on the terms of the contract and SOPs
• Maintain accurate records and files related to invoices, billing, follow-up, and reporting
• Receive and make inbound and outbound telephone calls/emails from and to facilities as necessary to obtain billing information and payment
• Assist in special facility AR projects
• Attend all client meetings prepared, and able to present data and answer questions
• Manage and track all work, information, and documents in company provided software
• Build relationships with internal and external customers
• Ability to work overtime as needed
• Perform other duties as assigned
• Adhere to all company policies and procedures
• Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures, attend Information Systems security training, and report information systems security problems if identified

Skills

• High School diploma or general education degree (GED) required
• Minimum of one year experience in medical billing; knowledge of Medicare, Medicaid, and regulations is preferred
• Ability to learn quickly and monitor progress to ensure deadlines are met
• General understanding of ambulance billing and all service levels
• Working knowledge of all CMS DRG/PPS guidelines
• Working knowledge of contracts and comprehension of contract terms, rates, billing address, timely filing terms, etc
• Maintain consistent communication with colleagues and management
• Communicate effectively, (both orally and in writing) in English
• Use appropriate grammar and punctuation in written documents
• Ability to handle and prioritize multiple tasks
• Maintain punctual attendance in compliance with all associated policies
• Intermediate to advanced skill level in MS Office applications
• Maintain confidentiality at all times in accordance with HIPAA guidelines
• Reliable and team-oriented, with excellent interpersonal skills
• Type 45 wpm and 10-key by touch
• Associate degree or technical certification in medical billing preferred
• Knowledge of Medicare, Medicaid, and regulations is preferred

Benefits

• Medical
• Vision
• Dental
• 401k
• Disability
• FSA
• HSA
• EAP
• Vacation
• Paid time off

Company Overview