Eye and Tissue Donation Specialist (Hybrid Remote-Oregon only)

VisionGift is a non-profit organization dedicated to providing ocular tissue for transplants, research, and medical education. They are seeking a Donation Specialist to screen deceased individuals, communicate with their Next of Kin, and coordinate tissue recoveries, ensuring donor families' legacies live on through anatomical donation.

Responsibilities

• Receive new donor referrals from a variety of sources, including hospitals, funeral homes, and coroner offices
• Perform initial donor screenings of referrals by gathering the donor's medical information from a variety of sources, including hospitals and Next of Kin(NOK)
• Approach and communicate with the families of deceased potential donors by phone to complete consent paperwork and a medical/social screening questionnaire
• Become familiar and fluent with changing contraindications in donor suitability criteria for VisionGift and our partner agencies whom utilize our call center services
• Coordinate tissue recoveries and logistics of tissue arrival from various parts of OR and SW WA

Skills

• Compassionate customer service skills to navigate difficult discussions with grieving families
• Ability to multi-task various parts of progressing cases
• Familiarity with changing contraindications in donor suitability criteria for VisionGift and partner agencies
• Ability to coordinate tissue recoveries and logistics of tissue arrival from various parts of OR and SW WA
• Prior experience in the allied medical, social service, and/or call centers

Benefits

• Shift differentials for nights & weekends
• 3 weeks PTO in the first year which increases with tenure
• 7 holidays, 1 floating holiday and 1 DEI day
• Medical, dental, and vision benefit options
• $20,000 employer-paid life insurance policy
• Employer-paid short-term disability
• Voluntary benefits
• 401K with employer match
• Paid leave
• And more!

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