Computer User Support Specialist, Secret Clearance
Job Description:
• Conduct network performance evaluations
• Check conference room equipment
• Support end-user devices
• Ensure compliance with program policies
• Assist with IT equipment disposal training
• Support onsite personnel with IT issue ticketing
Requirements:
• Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field
• 4 years of experience in IT and/or field/user support roles
• Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance
• Possesses strong problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively
• Must be proficient in remote support tools and ticketing systems and must be willing to travel
Benefits:
• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development
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