Remote Contact Center BI & CX Insights Analyst
A home improvement retail company seeks a remote Contact Center Business Intelligence Analyst to improve customer experience. The role requires expertise in data analysis, visualization, and working with Contact Center systems. Candidates should have a Bachelor’s degree in Analytics or related fields and relevant experience. Responsibilities include trend analysis, data transformation, and cross-departmental collaboration. The position offers a pay range of $59,800 - $99,900 annually.
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