Programming Analyst - Epicor

Astec is a leading company focused on building connections and supporting its employees' growth. They are seeking a detail-oriented Epicor ERP Junior Analyst to support manufacturing and operations teams by optimizing processes, solving user issues, and improving data quality within the Epicor ERP environment.

Responsibilities

• User Support & Troubleshooting
• Serve as a first-line resource for Epicor user questions, tickets, and incident triage
• Document issues, resolutions, and knowledge articles; escalate to senior analysts/developers as needed
• Data & Reporting
• Build and maintain BAQs, Dashboards, and SSRS/Report Builder reports
• Use Epicor DMT (Data Management Tool) for data uploads/corrections following governance standards
• Assist in data validation and reconciliation across modules (e.g., Part/Inventory, Orders, Job/MES, AR/AP)
• Configuration & Functional Support
• Help configure fields, user security, menus, and personalization settings
• Support MRP, Planning, and Scheduling workflows; assist with MES (shop floor) user enablement
• Contribute to testing and documentation for patches, upgrades, and new features
• Process Improvement
• Map current processes and identify gaps; suggest changes that reduce manual effort and improve accuracy
• Partner with business teams (Manufacturing, Supply Chain, Finance, Quality) to streamline workflows
• Projects & Training
• Participate in enhancements and change requests (requirements, configuration, UAT, release)
• Create 'how-to' guides and deliver short trainings to users and super-users

Skills

• Bachelor's degree in information systems, Computer Science, Business, Industrial Engineering, or related field (or equivalent, related work experience)
• 0-3 years of Epicor / ERP experience
• Basic familiarity with ERP applications (coursework, internship, or hands-on exposure preferred)
• Foundational knowledge of relational databases and SQL
• Experience with Excel (lookups, pivots) and comfort with data cleanup/imports
• Strong analytical/problem-solving skills; ability to translate user needs into system queries/reports
• Clear written and verbal communication; attentive to detail and documentation
• Former Epicor / ERP experience
• Experience with BAQs, Dashboards, BPMs, Method Directives, DMT
• Exposure to manufacturing modules (Part/Inventory, BOM/Methods, Jobs/MES, Purchasing, Sales, Finance)
• Knowledge of Crystal Reports, SSRS, or other report building tools

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