Sales Development Representative

Accenture is a leading global professional services company that helps organizations build their digital core and optimize operations. They are seeking a Sales Development Representative to leverage prospecting tools and CRM systems to identify and engage with promising leads, while maintaining accurate records and striving to exceed sales KPIs.

Responsibilities

• Leverage prospecting tools and CRM systems to identify, qualify, and target the most promising inbound and outbound leads for strategic outreach
• Employ creative outreach strategies to connect with prospective clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights
• Serve as the first point of contact for outbound prospects, initiating high-impact conversations and generating interest through cold calls, targeted emails, and social engagement
• Listen actively to business needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement
• Maintain accurate and up-to-date records of all prospect interactions and proactive pipeline management within the CRM, ensuring detailed follow-up and clear handoffs during the sales process
• Analyze outreach performance and industry trends to identify opportunities for process improvement and optimize prospecting strategies
• Strive to achieve and exceed individual and team KPIs related to pipeline generation, outreach activity, and qualification metrics, consistently contributing to overall business growth
• Stay informed on product developments, industry best practices, and competitive trends to effectively communicate value propositions and represent the organization in the market

Skills

• Minimum 6 months of experience in sales
• Experience in lead generation and qualifying leads
• Experience in outbound calling
• Exceptional written and verbal communication skills, with the ability to convey complex ideas simply and persuasively
• Strong organizational skills, able to manage multiple priorities, follow up consistently, and adapt in a dynamic, fast-paced environment
• Analytical and insight-driven, comfortable using data and reporting to optimize outreach and refine sales approaches
• Problem-solving skills and an innovative approach to challenges
• Proficient in CRM tools such as Salesforce to manage leads, pipeline, and track sales activities efficiently
• Proficient with Office and G-Suite collaboration tools for seamless day-to-day operations
• Bachelor's degree
• Bilingual or multilingual proficiency

Company Overview