[Remote] Bilingual Customer Service Representative - Spanish-English - Remote USA
Note: The job is a remote job and is open to candidates in USA. TTEC is a company dedicated to enhancing customer experiences through a combination of humanity and technology. In this role, you will be responsible for resolving escalated customer calls and ensuring a positive customer experience.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months or more of customer services experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet (>15 mbps)
Benefits
- PTO
- Tuition reimbursement
- Health and wellness incentives
Company Overview
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