Community Partnerships and Engagement Manager
Job Description:
• Drive member enrollment through community engagement
• Plan and execute weekly outreach activities including community events, pop-ups, tabling, canvassing, and local meetings
• Educate community members about Zócalo’s services and help eligible individuals enroll
• Gather ongoing feedback from community members and partners to inform outreach strategies, messaging, and engagement approaches
• Serve as a visible, trusted presence in local neighborhoods and gathering places
• Build and manage a referral network
• Develop partnerships with clinics, hospitals, behavioral health providers, shelters, food banks, faith-based organizations, schools, and county agencies
• Create warm handoff and referral workflows that consistently generate enrollments
• Maintain strong, ongoing relationships with key partners in each county
• Own enrollment performance
• Carry monthly and quarterly enrollment targets for the region
• Track leads, referrals, conversions, and partner performance
• Adjust outreach and partnership strategy based on data and results
• Represent Zócalo locally
• Attend and represent Zócalo at community meetings, coalitions, and events
• Act as the primary point of contact for partners and local stakeholders
• Bring insights from the field back to operations, clinical, and leadership teams
• Operate with discipline and accountability
• Use internal tools to document outreach, referrals, and enrollments
• Participate in Regional Operating Committee meetings
• Provide regular reporting on pipeline, partnerships, and results
Requirements:
• 5+ years of experience in community outreach, partnerships, healthcare field sales, or stakeholder engagement
• Proven ability to meet or exceed numeric targets in outreach, referral generation, or sales-like environments
• Strong local network or ability to build one quickly in rural or frontier communities with an understanding of trusted communication channels, messengers, and outreach best practices
• Experience working with Latino, Medicaid, or underserved populations
• Comfortable working independently in the field across large geographic areas
• Excellent communication, organization, and relationship-building skills
• Bilingual English and Spanish required
• Must live in one of the following California counties: Alpine, Inyo, Mono, Amador, or Mariposa
Benefits:
• Equity compensation package
• Comprehensive benefits including medical, dental, and vision
• 401k
• Flexible PTO policy - take the time you need to recharge
• $1,000 home office stipend
• We provide the equipment needed for this role.
• Opportunity for rapid career progression with plenty of room for personal growth.
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