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Sales Development Representative

Remote, USA Full-time Posted 2025-11-24

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Sales Development Representative, you will engage with prospects and customers to showcase the value of Intercom and support the sales process.


Responsibilities

  • Engaging with potential and current customers to assess mutual fit
  • Via Intercom Inbox, phone, email & Linkedin
  • Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers
  • Working closely with Account Executives to build pipeline and drive deals
  • Maintaining an up-to-date knowledge of our product and the value we can provide our customers
  • Working with cross-functional partners to continuously better our workflows
  • Engaging in team development and mentoring

Skills

  • Excellent written and verbal communication
  • Exceptional listening skills & the ability to take quick action on what you've learned
  • Strong organization and time management
  • Intellectual curiosity and problem solving
  • Collaborative and coachable
  • Highly motivated and self-driven
  • Bachelor's Degree preferred
  • 0-3 years of work experience (Sales and/ SaaS experience is a +)
  • Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

Company Overview

  • Intercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.intercom.com/.

  • Company H1B Sponsorship

  • Intercom has a track record of offering H1B sponsorships, with 2 in 2025, 8 in 2024, 4 in 2023, 5 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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