Business Banking Relationship Manager Sales Training Program

M&T Bank is offering a six-month hybrid Relationship Manager Sales Training Program aimed at equipping participants with essential skills for the Business Banking Relationship Manager role. The program includes structured training sessions, practical on-the-job training, and exposure to the bank's sales culture while developing relationship management skills.

Responsibilities

• Participate in a combination of structured classroom sessions, web-based, and on-the-job practical training
• Will learn about the credit culture and commercial underwriting process while developing and refining relationship management skills
• Exposure to the banks sales culture when supporting commercial customer meetings
• Will develop call planning and execution skills
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
• Promote an environment that supports diversity and reflects the M&T Bank brand
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
• Complete other related duties as assigned; timely completion of weekly in-program and in-field assignments while also managing networking events, client calls, etc
• Centralized training and program oversight will be done in Baltimore, MD or another designated location and will include periodic travel to other locations
• During the program, all trainees will learn about the credit culture and commercial underwriting process while developing and refining relationship management skills
• Trainees will be exposed to the banks sales culture when supporting commercial customer meetings. Additionally, participants will develop call planning and execution skills
• Heavy focus on project work, team collaboration, study groups, book clubs, etc
• RMSP trainees will also receive a significant amount of exposure to senior management throughout the program. (Need to be able to communicate horizontally and vertically)
• The candidate will begin in a support role assisting more senior Relationship Managers in their credit and underwriting process and managing customer relationships within the bank. Eventually, successful trainees will be assigned a portfolio as well as sales goals and expectations

Skills

• Bachelor's Degree in accounting, finance, economics or related business field and one year of sales-related experience with a demonstrated sales aptitude or in lieu of degree, a combined minimum of 5 years higher education and/or work experience
• Previous banking and sales experience highly recommended
• Demonstrated analytical and quantitative skills, with prior knowledge of accounting principles
• Ability and willingness to travel (25%) overnight extensively during program
• Proficient with MS Office software
• Masters of Business Administration
• Previous experience in banking or financial services
• Experience in credit and/or underwriting
• Demonstrated history of volunteerism including contribution to community/civic organizations and causes
• An ability to balance priorities and exhibit organizational skills to manage both individual and multiple team priorities
• Excellent communication and interpersonal skills with the ability to interact with all levels of personnel using tact and diplomacy
• Ability to quickly master the bank's technology and systems

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