Claims Representative I, Bodily Injury

Co-operators is a leading Canadian financial services co-operative committed to sustainability and community engagement. The Bodily Injury Claims Representative is responsible for investigating, negotiating, and settling bodily injury claims while providing quality client service and maintaining accurate claim files.

Responsibilities

• Investigate, interpret coverage, reserve adequately, negotiate and settle bodily injury claims
• Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making, to be THE industry leader in client engagement
• Provide quality client service to our clients in accordance with claims service standards
• Contact claimants, lawyers, policy holders and witnesses in a timely manner in the investigation and resolution of claims
• Set up and maintain files for assigned claims
• Handle files in defense litigation and Alternative Dispute Resolution (ADR), using litigation management guidelines
• Authorize payments and reserves of up to $75,000 authority

Skills

• One (1) year insurance experience or two (2) years related business experience
• Working towards Chartered Insurance Professional (CIP) courses
• Well developed computer skills including Microsoft Office software, internet and email systems
• Provincial adjuster license(s) maybe required dependent on the province of work
• University/College Degree

Benefits

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Company Overview