[Remote] Sales Support Specialist-Digital Marketing

Note: The job is a remote job and is open to candidates in USA. USA TODAY Co., Inc. is a diversified media company dedicated to empowering and enriching communities. They are seeking a Sales Support Specialist to support sales representatives and managers by managing sales information, resolving operational problems, and improving efficiency within the Sales Department.

Responsibilities

• Be the resource for all sales processes, business systems, reporting systems, sales tools, and products
• Support all local or virtual office employees with tools training and troubleshooting
• Manage end-to-end workflow of generating, appending, and uploading lead lists for the outside sales team
• Identify areas for process improvement and optimization
• Be the point person for resolving issues and escalate when necessary
• Resolve problems by investigating historical data and maintaining knowledge of team initiatives
• Accomplish departmental and organizational goals by learning new skills and responsibilities as needed
• Assist with various sales operations projects as assigned

Skills

• Bachelor's degree in Business Administration or related field preferred
• Strong Excel Skills
• Experience using the Salesforce CRM
• Highly organized with a strong attention to detail
• Comfortable with data entry and analytical reporting
• Ability to balance complex, long-term projects and day-to-day sales enablement responsibilities
• You are technologically savvy and a fast learner

Benefits

• Intensive 2-3 week onboarding for new hires
• Outstanding Benefit options including: Comprehensive Health, Dental, Vision, HSA, FSA, Life Insurance, Pet Insurance, 401K and more.
• Generous PTO Time off package including Company Paid Holidays
• Energized and passionate team with a fun and flexible workplace

Company Overview