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Claims Associate II - Auto

Remote, USA Full-time Posted 2025-11-24

Zurich North America is currently hiring a Claims Associate II to join their Auto Claims Team. This role involves managing liability and property damage claims, interpreting and evaluating policies, and building partnerships with customers and brokers in a hybrid work environment.


Responsibilities

  • Manage liability and property damage claims caseload that consists of low to moderate exposure
  • Own assigned claims from end to end, resolving claims according to best practices
  • Build partnerships with customers and brokers, and may be aligned to specific accounts

Skills

  • Bachelor's Degree and no prior experience required in the Claims area OR
  • High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area OR
  • Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area AND
  • Must obtain and maintain required adjuster license(s)
  • Experience with Microsoft Office
  • Insurance industry, medical terminology, or medical billing knowledge
  • Analytical and organizational skills
  • Ability to multi-task
  • Strong communication skills
  • Adapt to a changing environment
  • Bodily Injury experience

Benefits

  • Competitive pay
  • Comprehensive benefits for employees and their families

Company Overview

  • Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group. It was founded in 2016, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.zurichna.com.

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