Bilingual Claims Specialist

GEICO is a leading insurance company that values diversity and inclusion, offering rewarding career opportunities. The Bilingual Claims Specialist will provide exceptional customer service, assist clients with their claims, and continuously expand their knowledge of the insurance industry.

Responsibilities

• Provide outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Learn and expand knowledge of the insurance industry and the company
• Work in a fast-paced, high-volume call center environment

Skills

• Excellent verbal and written communication skills in English and Spanish
• 12 months+ of relevant customer service and/or transaction processing experience
• Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Solid computer multitasking skills
• Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
• Ability to work comfortably and grow in a fast-paced, high-volume call center environment
• Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
• Eagerness to explore new skills and openness to different career path
• An associate's degree or higher
• Active Adjusters insurance license

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company Overview