[Remote] Specialty Support Manager

Note: The job is a remote job and is open to candidates in USA. Aspen Dental is one of the largest retail healthcare business support organizations in the U.S., dedicated to improving healthcare experiences. The Specialty Support Manager will provide support to new Oral Surgeons and Endodontists, ensuring their successful onboarding and integration into the organization while training field teams and optimizing specialty schedules.

Responsibilities

• Prepare teams prior to Specialist start date
• Coordinate Specialty Onboarding with key departments and team members: Specialist, PSC & Field. Deliver and receipt of equipment, instruments, meds, and supplies in Workday
• Acclimate Specialist to offices and our business
• Travel with them their first week
• Transitioning them to their designated Specialist Field Manager
• Work with Specialist’s Dental Assistants on ordering in Workday, moving equipment and acclimate them to their traveling role
• While in the markets train Directors, RM and OM on scheduling and support of their Specialist
• Work with the Doctors on Specialty utilization and value Specialty brings
• Coach Directors, Regional Managers, OM, and Doctors: Commit and build Specialty schedules, Review and maintaining schedules, Overall provider efficiency

Skills

• Education Level: Associate degree or equivalent is required
• Job Related/Industry Experience: 1-3 years
• General business knowledge: Understanding of field operations
• Strong communication skills: Verbal and written
• Strong Clinical background in Oral Surgery and Endodontic procedures is required
• Previous Dental/Specialty assistant experience is required
• Time in territory with TAM team, Specialty Credentialing, Purchasing, Insurance Operation, Implant Support and Onboarding Manager to understand the Specialty onboarding process and flow
• Ability to use Microsoft Office applications (Word, Excel, PowerPoint, etc.) and company operational systems
• Ability to run Excel macros and basic formula/function skills
• Physical Requirements: Driving, flying, Sitting, standing, talking, lifting light equipment, and updating information in the computer system
• Ability to conduct up to 90% of domestic travel

Benefits

• Paid time off
• Health
• Dental
• Vision
• 401(k) savings plan with match

Company Overview

Company H1B Sponsorship