[Remote] Oracle HCM Cloud Senior Consultant, Managed Services

Note: The job is a remote job and is open to candidates in USA. ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. The Oracle HCM Cloud Senior Consultant role focuses on providing application-level support and optimizing internal processes for customers' production and non-production environments. Responsibilities • Provide remote support for Oracle HCM Cloud modules • Resolve functional and technical issues for business users • Debug issues, perform root cause analysis, and document solutions • Configure, test, and document system changes and reports • Collaborate with stakeholders and Oracle support to resolve issues • Support upgrades, enhancements, and new feature rollouts • Deliver end-user training and create support documentation • Stay current on Oracle HCM Cloud updates and industry trends • Manage and troubleshoot system integrations • Identify and implement process improvements and automation • Track project tasks and communicate status updates • Liaise with Oracle and vendors to resolve escalated issues • Handle service requests via internal and external ticketing systems Skills • 5+ years of consulting experience in a similar role • 5+ years of Oracle HCM Cloud experience within oracle Recruiting Cloud, Performance & Goals, Talent Management, Learn, and/or Time & Labor modules • Knowledge of HR processes • Excellent interpersonal, communication and presentation skills • Self-motivated and able to plan work effort and manage priorities • Ability to effectively work in a remote model with clients and peers • Bachelor's degree in Business, Human Resources, Computer Science, or related field, or its equivalent • Can be based anywhere in the United States or Canada • Travel up to no more than 5% may be required as per need basis Benefits • Competitive healthcare benefits • 401k retirement plan including employer match • Monthly reimbursement program to fuel your mind, body, and soul • Paid time off and company paid holidays • Paid parental leave • Family planning reimbursement program • Life insurance, short and long term disability coverage options • Mental and emotional wellness support application • Employer Assistance Program • Learning and Development resources • Commitment to work-life balance and comprehensive onboarding and on-going personal and career development Company Overview • ArcLight Consulting is dedicated to ensuring that Oracle HCM customers are successful with their investment. It was founded in 2013, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://arclightconsulting.com/. Apply tot his job Apply To this Job