Coordinator, New Hire Programs & Operational Learning

NBCUniversal is one of the world's leading media and entertainment companies. The Coordinator of New Hire Programs and Experiences will support the administration of the Team Member experience for Orientation, Onboarding, and Operational learning programs, ensuring successful execution of training and development initiatives.

Responsibilities

• Act as the primary point of contact for new hires during orientation to address questions, provide guidance, and resolve any issues that arise
• Ensure all New Hire materials and communications are sent to New Hires throughout the orientation process
• Organize logistics of the Universal Way Summer Challenge and actively support its success
• Ensure all paperwork and documentation is completed for each program
• Support and facilitate our company-wide orientation program, welcoming New Hires from every population
• Support the greater L&OD team with training room management, including, but not limited to inspection of training rooms ensuring they are in working order for training needs, reporting any technical/AV errors to proper parties, and ensuring all tables and chairs are properly maintained
• Interact in-person with large volume of Team Members and Operations Managers at Universal Studios Hollywood
• Collect, monitor, and organize data to analyze programs based on attendance and participant feedback
• Process office and kitchen supply orders for the greater team
• Ensure proper crediting of all LMS modules for new hires and operational learning attendees
• Facilitates other in-person learning programs as assigned
• Perform other duties as assigned
• Flexibility with their schedule with availability to work on weekends, holidays, and nights as required by the Manager of Learning & Development

Skills

• High School Diploma/GED Required
• 1+ year work experience in HR or, ideally supporting a corporate new hire or employee centric function
• Demonstrated ability to work well with others and communicate in a professional and personable demeanor
• Experience exercising sound judgment when dealing with sensitive and confidential matters
• Bachelor's degree preferred; Human Resources, Business, Communication or related field preferred
• Demonstrated ability to drive processes and to deliver high quality service to our Team Members
• Exceptional communication skills, both written, oral and presentation skills
• Flexibility and adaptability in a fast-paced, constantly changing environment
• Ability to multitask, prioritize effectively, think independently and problem solve to ensure all projects are completed in an effective and timely manner
• Ability to work with others and collaborate across the organization to achieve goals
• Self-starter, motivated and proactive
• Exceptional organization skills, detail oriented, and ability to handle multiple tasks and assignments
• Excellent verbal and written communication
• Ideal candidate demonstrates accountability, thinks critically and demonstrates courage when presenting ideas

Benefits

• Medical, dental and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• A variety of other discounts and perks

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