Client Success & Event Coordinator

Apex Assembly LLC is seeking a Client Success & Logistics Assistant to deliver exceptional experiences for its Members and Sponsors. This entry-level role will involve coordinating logistics for executive events, managing communications, and supporting internal teams.

Responsibilities

• Serve as the main point of contact for Sponsors attending Apex Assembly events, from onboarding through post-event surveys
• Act as the primary liaison for clients from contract signature through event completion
• Facilitate sponsor onboarding calls to review deliverables, timelines, and event logistics
• Assist with hands-on event management and on-site coordination
• Conduct post-assembly follow-up and reporting for sponsors
• Schedule all pre-event calls and recordings with sponsors
• Manage inbound emails and maintain accurate records in Salesforce, including unsubscribes and contact updates
• Assist with event app management for Assemblies
• And other duties as required by the company needs

Skills

• Bachelor's degree preferred or equivalent professional experience
• Strong verbal and written communication skills
• Ability to multitask and work across multiple priorities
• Ability to work standard business hours (Monday – Friday, 9:00 AM – 5:00 PM EST)
• Ability to reliably commute to the office in Midtown Manhattan 2-3 days per week
• Work Authorization - must be authorized to work in the United States
• Prior experience in client success, event coordination, hospitality, or operations
• Familiarity with Salesforce or CRM platforms
• Experience working in a fast-paced, customer-facing environment

Benefits

• PTO
• Vacation Days
• Sick Days
• Paid Holidays
• PTO for Employee’s Birthday
• Additional PTO based on tenure
• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• 401(k) matching

Company Overview