[Remote] Debt Specialist - Remote

Note: The job is a remote job and is open to candidates in USA. JG Wentworth is a nationally recognized financial services brand focused on helping customers achieve financial freedom. As a Remote Debt Specialist, you will assist customers with their unsecured debt through a consultative approach, acquiring new clients and managing existing relationships to meet their financial goals.

Responsibilities

• Successfully acquire new customers through prospecting efforts and by fielding new inbound inquiries
• Engage customers from our existing database through various channels (phone, email, SMS, etc.)
• Work and collaborate with members of cross-department team to manage active, in-process business and provide exceptional, responsive customer service
• Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
• Responsible for achieving monthly KPIs set by management

Skills

• 1+ years experience as a Debt Specialist/Debt Resolution Specialist
• Strong business acumen and professionalism
• Excellent verbal and written communication
• High energy, competitive, passionate, and motivated to be #1
• Ability to thrive in a fast-paced environment
• Effective communicator & listener
• Displays empathy, understanding & relatability
• Strong problem-solving skills and detail oriented
• Can work independently and with a team

Benefits

• Full Medical/Vision/Dental Benefits
• 401K with Company Match
• 15 Days PTO
• Paid Vacations & Holidays
• Gym Membership Reimbursement
• Employee Referral Bonuses

Company Overview