Field Sales Support Associate

Healthfirst is a health partner committed to social responsibility. The Sales Support Associate will coordinate events and develop plans to promote enrollment while collaborating with sales teams to enhance community outreach and membership growth.

Responsibilities

• Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event
• Live Healthfirst’s mission, our members are our North Star and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it
• Sales Support has the primary responsibility of connecting Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies
• Develop twenty (20) events and/or opportunities per months for the sales representatives which they support
• Establish new relationships and maintain existing ones
• Support the Sales and Marketing team to create educational and sales events within our target market
• Work closely with Sales Managers to develop plans of action and understand the needs of the sales team
• Responsible for meeting and exceeding growth and retention expectations
• Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports. Prepare weekly calendar of appointment and opportunities as required

Skills

• Must be able to travel 75% of the time
• Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs
• Existing Sales or Customer Service related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person
• Experience speaking with multi-level audience that can include faith based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc
• Experience managing multiple marketing events, including changing deadlines, from beginning to end
• Experience working across socio-cultural and ethnic backgrounds and environments
• Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets
• Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms
• Experience making modifications and updates to existing Power Point presentations
• Must be available to work evenings and weekends (as needed)
• Must have vehicle and current Drivers' License
• Associates degree from an accredited institution
• Knowledge of CMS rules and regulations
• Experience using AX DYNAMICS, Great Plains and any Imaging Systems
• Fluency in one or more of the following languages: Spanish, Cantonese//Mandarin, Fukienese, African dialects, South Asian dialects
• Excel experience standardizing reports across multiple sheets, utilizing v-lookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired results

Benefits

• Medical, dental and vision coverage
• Incentive and recognition programs
• Life insurance
• 401k contributions

Company Overview