Billing Administrator

Gallup is a company that aims to change the world through extraordinary analytics and advice. As a Billing Administrator, you will manage billing processes, ensuring accuracy and efficiency while collaborating with internal teams to resolve any discrepancies.

Responsibilities

• Create, review and process client invoices and credit memos in accordance with contractual terms and internal policies
• Reconcile and verify billing data, identifying and correcting discrepancies to ensure accuracy and compliance
• Manage account updates and maintain accurate client financial records in Gallup systems
• Partner with internal teams across finance, consulting and operations to resolve billing questions and support collections efforts
• Monitor billing timelines to meet monthly and quarterly closing deadlines
• Contribute to process improvements that increase efficiency, reduce risk and enhance client satisfaction
• Proactively communicate changes and updates to internal stakeholders and clients
• Adapt to software and process enhancements that meet evolving customer need

Skills

• Associate degree required; bachelor's degree preferred — must have degree by May 2026
• Proficiency in Excel required
• A commitment to working on-site at Gallup's Omaha office at least three days a week required
• Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship

Benefits

• Medical
• Dental
• Vision
• Life and other insurance options
• A fully vested 401(k) retirement savings plan with company matching
• An employee stock ownership program
• Family-building benefits
• An employee assistance program
• Various reimbursements and activities that enhance our associates’ wellbeing

Company Overview